Priceline: This is the worst customer service one can poss...

A Priceline customer review by GetHuman user ~Pissed Customer from November 22nd, 2017

Background on ~Pissed Customer's case

GetHuman: ~Pissed Customer - can you tell our other Priceline customers when your case took place?
~Pissed Customer: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to Priceline, and if so, how?
~Pissed Customer: I used the 877-477-5807 number I found for on the GetHuman Priceline customer phone number page I was on: Priceline Customer Service Phone Number
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed Customer a list of common Priceline problems)
~Pissed Customer: "Dispute a Charge" was why I was trying to call.

~Pissed Customer's review of Priceline customer service

GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed Customer: This is the worst customer service one can possibly put together. This is a joke and should be reported to BBB.
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
~Pissed Customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed Customer: I'd give them a one out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
~Pissed Customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Priceline customers?
~Pissed Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed Customer taken from his Priceline customer service problem that occurred on November 20th, 2017.

Priceline

2.19 of 5 stars | 382 reviews

~Pissed Customer's Priceline Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Priceline, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Priceline in any way.

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