Proactiv: SUPERVISOR CARDELL WAS AWEFUL, WOULD NOT RECOMM...
A Proactiv customer review by GetHuman user ~Nic Cook from November 27th, 2017
Background on ~Nic Cook's case
GetHuman: ~Nic Cook - can you tell our other Proactiv customers when your case took place?
~Nic Cook: Yes I can. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Proactiv, and if so, how?
GetHuman: And which of these common Proactiv customer issues best describes the reason you wanted to talk to them?
(Shows ~Nic Cook a list of common Proactiv problems)
~Nic Cook: "Track order" was why I was trying to call.
~Nic Cook's review of Proactiv customer service
GetHuman: So how would you sum up your experience for GetHuman's Proactiv customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nic Cook: SUPERVISOR CARDELL WAS AWEFUL, WOULD NOT RECOMMENT THIS PRODUCT TO NO ONE, SERVICE WAS TERRIBLE.
GetHuman: Let's quantify your experience contacting Proactiv. On a scale of 1 to 5, how easy is it go get help on a Proactiv problem?
~Nic Cook: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nic Cook: I'd give them a one out of five on communication.
GetHuman: And what about Proactiv's ability to quickly and effectively address your problem?
~Nic Cook: For that I would say four out of five.
GetHuman: And finally- any advice for other Proactiv customers?
~Nic Cook: Call them early in the day or late. Don't forget any personal or account information you might need for Proactiv to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nic Cook taken from his Proactiv customer service problem that occurred on November 24th, 2017.