Progress Energy - Florida: They don't care about anything but money. They...
A Progress Energy - Florida customer review by GetHuman user ~D Coffee from November 14th, 2017
Background on ~D Coffee's case
GetHuman: ~D Coffee - can you tell our other Progress Energy - Florida customers when your case took place?
~D Coffee: Yup. It was morning, on November 9th.
GetHuman: Did you reach out to Progress Energy - Florida, and if so, how?
GetHuman: And which of these common Progress Energy - Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~D Coffee a list of common Progress Energy - Florida problems)
~D Coffee: "Change appointment" was why I was trying to call.
~D Coffee's review of Progress Energy - Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Progress Energy - Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~D Coffee: They don't care about anything but money. They know they have you over a barrel because your only other option is to put *** car batteries in your house. They are AWFUL!! I miss Florida Power!
GetHuman: Let's quantify your experience contacting Progress Energy - Florida. On a scale of 1 to 5, how easy is it go get help on a Progress Energy - Florida problem?
~D Coffee: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~D Coffee: I'd give them a one out of five on communication.
GetHuman: And what about Progress Energy - Florida's ability to quickly and effectively address your problem?
~D Coffee: For that I would say two out of five.
GetHuman: And finally- any advice for other Progress Energy - Florida customers?
~D Coffee: Call them early in the day or late. Don't forget any personal or account information you might need for Progress Energy - Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~D Coffee taken from his Progress Energy - Florida customer service problem that occurred on November 9th, 2017.