Rent A Center: I felt as the rep. was kind of droll and unconc...
A Rent A Center customer review by GetHuman user ~hoosickdon59 from November 10th, 2017
Background on ~hoosickdon59's case
GetHuman: ~hoosickdon59 - can you tell our other Rent A Center customers when your case took place?
~hoosickdon59: Yes I can. It was afternoon, on November 7th.
GetHuman: Did you reach out to Rent A Center, and if so, how?
GetHuman: And which of these common Rent A Center customer issues best describes the reason you wanted to talk to them?
(Shows ~hoosickdon59 a list of common Rent A Center problems)
~hoosickdon59: "Cancel service" was why I was trying to call.
~hoosickdon59's review of Rent A Center customer service
GetHuman: So how would you sum up your experience for GetHuman's Rent A Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hoosickdon59: I felt as the rep. was kind of droll and unconcerned with my inquiry of how to contact your finacial dept. to make my payments directly to them.
GetHuman: Let's quantify your experience contacting Rent A Center. On a scale of 1 to 5, how easy is it go get help on a Rent A Center problem?
~hoosickdon59: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hoosickdon59: I'd give them a four out of five on communication.
GetHuman: And what about Rent A Center's ability to quickly and effectively address your problem?
~hoosickdon59: For that I would say one out of five.
GetHuman: And finally- any advice for other Rent A Center customers?
~hoosickdon59: Call them early in the day or late. Don't forget any personal or account information you might need for Rent A Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hoosickdon59 taken from his Rent A Center customer service problem that occurred on November 7th, 2017.