A-MAZ-ING! I have been emailing Restaurant.com...

A Restaurant.com customer review by GetHuman user ~jtips from November 25th, 2017

Background on ~jtips's case

GetHuman: ~jtips - can you tell our other Restaurant.com customers when your case took place?
~jtips: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Restaurant.com, and if so, how?
~jtips: I used the 800-979-8985 number I found for on the GetHuman Restaurant.com customer phone number page I was on: Restaurant.com Customer Service Phone Number
GetHuman: And which of these common Restaurant.com customer issues best describes the reason you wanted to talk to them?
(Shows ~jtips a list of common Restaurant.com problems)
~jtips: "Change plan" was why I was trying to call.

~jtips's review of Restaurant.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Restaurant.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jtips: A-MAZ-ING! I have been emailing Restaurant.com for a week with no answer - found this number and it worked!!! Just need to combine some gift cards for this weekend. Thanks so much!!
GetHuman: Let's quantify your experience contacting Restaurant.com. On a scale of 1 to 5, how easy is it go get help on a Restaurant.com problem?
~jtips: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jtips: I'd give them a three out of five on communication.
GetHuman: And what about Restaurant.com's ability to quickly and effectively address your problem?
~jtips: For that I would say two out of five.
GetHuman: And finally- any advice for other Restaurant.com customers?
~jtips: Call them early in the day or late. Don't forget any personal or account information you might need for Restaurant.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jtips taken from his Restaurant.com customer service problem that occurred on November 22nd, 2017.

Restaurant.com

3.13 of 5 stars | 252 reviews

~jtips's Restaurant.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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