Southern California Gas Company: only wanted address to mail payment - impossibl...
A Southern California Gas Company customer review by GetHuman user ~mary whitley from November 27th, 2017
Background on ~mary whitley's case
GetHuman: ~mary whitley - can you tell our other Southern California Gas Company customers when your case took place?
~mary whitley: Yeah. It was morning, on November 22nd.
GetHuman: Did you reach out to Southern California Gas Company, and if so, how?
GetHuman: And which of these common Southern California Gas Company customer issues best describes the reason you wanted to talk to them?
(Shows ~mary whitley a list of common Southern California Gas Company problems)
~mary whitley: "Cancel service" was why I was trying to call.
~mary whitley's review of Southern California Gas Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Southern California Gas Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mary whitley: only wanted address to mail payment - impossible to get HUMAN!
GetHuman: Let's quantify your experience contacting Southern California Gas Company. On a scale of 1 to 5, how easy is it go get help on a Southern California Gas Company problem?
~mary whitley: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mary whitley: I'd give them a one out of five on communication.
GetHuman: And what about Southern California Gas Company's ability to quickly and effectively address your problem?
~mary whitley: For that I would say two out of five.
GetHuman: And finally- any advice for other Southern California Gas Company customers?
~mary whitley: Call them early in the day or late. Don't forget any personal or account information you might need for Southern California Gas Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mary whitley taken from his Southern California Gas Company customer service problem that occurred on November 22nd, 2017.