State Farm Bank: shelia was easy to understand and knew what she...
A State Farm Bank customer review by GetHuman user GetHuman-143565 from November 14th, 2017
Background on GetHuman-143565's case
GetHuman: GetHuman-143565 - can you tell our other State Farm Bank customers when your case took place?
GetHuman-143565: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to State Farm Bank, and if so, how?
GetHuman: And which of these common State Farm Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-143565 a list of common State Farm Bank problems)
GetHuman-143565: "Setup an account" was why I was trying to call.
GetHuman-143565's review of State Farm Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's State Farm Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-143565: shelia was easy to understand and knew what she was talking about.
GetHuman: Let's quantify your experience contacting State Farm Bank. On a scale of 1 to 5, how easy is it go get help on a State Farm Bank problem?
GetHuman-143565: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-143565: I'd give them a two out of five on communication.
GetHuman: And what about State Farm Bank's ability to quickly and effectively address your problem?
GetHuman-143565: For that I would say five out of five.
GetHuman: And finally- any advice for other State Farm Bank customers?
GetHuman-143565: Call them early in the day or late. Don't forget any personal or account information you might need for State Farm Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-143565 taken from his State Farm Bank customer service problem that occurred on November 9th, 2017.