Steak and Shake: Good comunication
A Steak and Shake customer review by GetHuman user ~long wait from November 19th, 2017
Background on ~long wait's case
GetHuman: ~long wait - can you tell our other Steak and Shake customers when your case took place?
~long wait: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Steak and Shake, and if so, how?
GetHuman: And which of these common Steak and Shake customer issues best describes the reason you wanted to talk to them?
(Shows ~long wait a list of common Steak and Shake problems)
~long wait: "Overcharge/Strange charge" was why I was trying to call.
~long wait's review of Steak and Shake customer service
GetHuman: So how would you sum up your experience for GetHuman's Steak and Shake customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~long wait: Good comunication
GetHuman: Let's quantify your experience contacting Steak and Shake. On a scale of 1 to 5, how easy is it go get help on a Steak and Shake problem?
~long wait: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~long wait: I'd give them a three out of five on communication.
GetHuman: And what about Steak and Shake's ability to quickly and effectively address your problem?
~long wait: For that I would say two out of five.
GetHuman: And finally- any advice for other Steak and Shake customers?
~long wait: Call them early in the day or late. Don't forget any personal or account information you might need for Steak and Shake to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~long wait taken from his Steak and Shake customer service problem that occurred on November 16th, 2017.