Straight Talk: Was trying to activate old number to new phone...
A Straight Talk customer review by GetHuman user ~Joseph Miller from November 14th, 2017
Background on ~Joseph Miller's case
GetHuman: ~Joseph Miller - can you tell our other Straight Talk customers when your case took place?
~Joseph Miller: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~Joseph Miller a list of common Straight Talk problems)
~Joseph Miller: "Technical support" was why I was trying to call.
~Joseph Miller's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joseph Miller: Was trying to activate old number to new phone...it was in process and didn't work I guess and now I don't have a phone to contact cust. service.....really stuck
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~Joseph Miller: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joseph Miller: I'd give them a one out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~Joseph Miller: For that I would say one out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~Joseph Miller: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joseph Miller taken from his Straight Talk customer service problem that occurred on November 12th, 2017.