Straight Talk: why??? does wallmart not use American workers w...

A Straight Talk customer review by GetHuman user ~Pissed off from November 26th, 2017

Background on ~Pissed off's case

GetHuman: ~Pissed off - can you tell our other Straight Talk customers when your case took place?
~Pissed off: Yes I can. It was morning, on November 23rd.
GetHuman: Did you reach out to Straight Talk, and if so, how?
~Pissed off: I used the 800-876-5753 number I found for on the GetHuman Straight Talk customer phone number page I was on: Straight Talk Customer Service Phone Number
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed off a list of common Straight Talk problems)
~Pissed off: "SIM Card Transfer" was why I was trying to call.

~Pissed off's review of Straight Talk customer service

GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed off: why??? does wallmart not use American workers who need jobs. I tried * times to get an issue resolved and it still has not been fixed!!
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~Pissed off: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed off: I'd give them a one out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~Pissed off: For that I would say four out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~Pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed off taken from his Straight Talk customer service problem that occurred on November 23rd, 2017.

Straight Talk

1.90 of 5 stars | 736 reviews

~Pissed off's Straight Talk Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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