Target.com: I DO NOT*HAVE MY CARD ,MY WALLET WAS STOLEN I H...

A Target.com customer review by GetHuman user ~ROBERT RICH from November 28th, 2017

Background on ~ROBERT RICH's case

GetHuman: ~ROBERT RICH - can you tell our other Target.com customers when your case took place?
~ROBERT RICH: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Target.com, and if so, how?
~ROBERT RICH: I used a phone number I found on the GetHuman Target.com customer service contact info page: Contact Target.com Customer Service
GetHuman: And which of these common Target.com customer issues best describes the reason you wanted to talk to them?
(Shows ~ROBERT RICH a list of common Target.com problems)
~ROBERT RICH: "Overcharge/Strange charge" was why I was trying to call.

~ROBERT RICH's review of Target.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Target.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ROBERT RICH: I DO NOT*HAVE MY CARD ,MY WALLET WAS STOLEN I HAVE BEEN GIVEN TRHE RUN AROUHND IN YOUR STORE AND FORTHEPAST ** MINUTES TRYINGTO CANCEL IT
GetHuman: Let's quantify your experience contacting Target.com. On a scale of 1 to 5, how easy is it go get help on a Target.com problem?
~ROBERT RICH: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ROBERT RICH: I'd give them a one out of five on communication.
GetHuman: And what about Target.com's ability to quickly and effectively address your problem?
~ROBERT RICH: For that I would say three out of five.
GetHuman: And finally- any advice for other Target.com customers?
~ROBERT RICH: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ROBERT RICH taken from his Target.com customer service problem that occurred on November 23rd, 2017.

Target.com

2.29 of 5 stars | 44 reviews

~ROBERT RICH's Target.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Target.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Target.com in any way.

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