Terminix: the operator was very good but we still need th...
A Terminix customer review by GetHuman user GetHuman-16028 from November 16th, 2017
Background on GetHuman-16028's case
GetHuman: GetHuman-16028 - can you tell our other Terminix customers when your case took place?
GetHuman-16028: Yup. It was late at night, on November 8th.
GetHuman: Did you reach out to Terminix, and if so, how?
GetHuman: And which of these common Terminix customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-16028 a list of common Terminix problems)
GetHuman-16028: "None of those really matches why I wanted to call Terminix that day." was why I was trying to call.
GetHuman-16028's review of Terminix customer service
GetHuman: So how would you sum up your experience for GetHuman's Terminix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-16028: the operator was very good but we still need the form.
GetHuman: Let's quantify your experience contacting Terminix. On a scale of 1 to 5, how easy is it go get help on a Terminix problem?
GetHuman-16028: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-16028: I'd give them a two out of five on communication.
GetHuman: And what about Terminix's ability to quickly and effectively address your problem?
GetHuman-16028: For that I would say five out of five.
GetHuman: And finally- any advice for other Terminix customers?
GetHuman-16028: Call them early in the day or late. Don't forget any personal or account information you might need for Terminix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-16028 taken from his Terminix customer service problem that occurred on November 8th, 2017.