Texas Workforce Commission - Unemployment Benefits: I called throughout the day, dozens of times...

A Texas Workforce Commission - Unemployment Benefits customer review by GetHuman user ~Anonynmous from November 19th, 2017

Background on ~Anonynmous's case

GetHuman: ~Anonynmous - can you tell our other Texas Workforce Commission - Unemployment Benefits customers when your case took place?
~Anonynmous: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Texas Workforce Commission - Unemployment Benefits, and if so, how?
~Anonynmous: I used the 800-939-6631 number I found for on the GetHuman Texas Workforce Commission - Unemployment Benefits customer phone number page I was on: Texas Workforce Commission - Unemployment Benefits Customer Service Phone Number
GetHuman: And which of these common Texas Workforce Commission - Unemployment Benefits customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonynmous a list of common Texas Workforce Commission - Unemployment Benefits problems)
~Anonynmous: "Collecting benefits" was why I was trying to call.

~Anonynmous's review of Texas Workforce Commission - Unemployment Benefits customer service

GetHuman: So how would you sum up your experience for GetHuman's Texas Workforce Commission - Unemployment Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonynmous: I called throughout the day, dozens of times. Mostly I got the "... We apologize but we cannot take your call..." message. A couple times I got a busy signal. I never received a callback.
GetHuman: Let's quantify your experience contacting Texas Workforce Commission - Unemployment Benefits. On a scale of 1 to 5, how easy is it go get help on a Texas Workforce Commission - Unemployment Benefits problem?
~Anonynmous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonynmous: I'd give them a one out of five on communication.
GetHuman: And what about Texas Workforce Commission - Unemployment Benefits's ability to quickly and effectively address your problem?
~Anonynmous: For that I would say one out of five.
GetHuman: And finally- any advice for other Texas Workforce Commission - Unemployment Benefits customers?
~Anonynmous: Call them early in the day or late. Don't forget any personal or account information you might need for Texas Workforce Commission - Unemployment Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonynmous taken from his Texas Workforce Commission - Unemployment Benefits customer service problem that occurred on November 15th, 2017.

Texas Workforce Commission - Unemployment Benefits

1.80 of 5 stars | 34 reviews

~Anonynmous's Texas Workforce Commission - Unemployment Benefits Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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