The IRS: I've called and tried multiple different topics...

A The IRS customer review by GetHuman user ~this isn't very american from November 26th, 2017

Background on ~this isn't very american's case

GetHuman: ~this isn't very american - can you tell our other The IRS customers when your case took place?
~this isn't very american: Yup. It was morning, on November 24th.
GetHuman: Did you reach out to The IRS, and if so, how?
~this isn't very american: I used the 800-829-1040 number I found for on the GetHuman The IRS customer phone number page I was on: The IRS Customer Service Phone Number
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~this isn't very american a list of common The IRS problems)
~this isn't very american: "Update account information" was why I was trying to call.

~this isn't very american's review of The IRS customer service

GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~this isn't very american: I've called and tried multiple different topics. They all ask me to call back the next day. Been over * months since my taxes were accepted. Still pending and it's impossible to find out why.
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~this isn't very american: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~this isn't very american: I'd give them a four out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~this isn't very american: For that I would say one out of five.
GetHuman: And finally- any advice for other The IRS customers?
~this isn't very american: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~this isn't very american taken from his The IRS customer service problem that occurred on November 24th, 2017.

The IRS

2.27 of 5 stars | 1688 reviews

~this isn't very american's The IRS Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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