Thumbtack: I need who you not send me more messages text...

A Thumbtack customer review by GetHuman user ~Reyes Remodeling from November 20th, 2017

Background on ~Reyes Remodeling's case

GetHuman: ~Reyes Remodeling - can you tell our other Thumbtack customers when your case took place?
~Reyes Remodeling: Yup. It was afternoon, on November 12th.
GetHuman: Did you reach out to Thumbtack, and if so, how?
~Reyes Remodeling: I used the 866-501-5809 number I found for on the GetHuman Thumbtack customer phone number page I was on: Thumbtack Customer Service Phone Number
GetHuman: And which of these common Thumbtack customer issues best describes the reason you wanted to talk to them?
(Shows ~Reyes Remodeling a list of common Thumbtack problems)
~Reyes Remodeling: "Technical Support" was why I was trying to call.

~Reyes Remodeling's review of Thumbtack customer service

GetHuman: So how would you sum up your experience for GetHuman's Thumbtack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Reyes Remodeling: I need who you not send me more messages text, i prefer you send me notifications at my email of account *****@***.com. Tanks.
GetHuman: Let's quantify your experience contacting Thumbtack. On a scale of 1 to 5, how easy is it go get help on a Thumbtack problem?
~Reyes Remodeling: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Reyes Remodeling: I'd give them a four out of five on communication.
GetHuman: And what about Thumbtack's ability to quickly and effectively address your problem?
~Reyes Remodeling: For that I would say five out of five.
GetHuman: And finally- any advice for other Thumbtack customers?
~Reyes Remodeling: Call them early in the day or late. Don't forget any personal or account information you might need for Thumbtack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Reyes Remodeling taken from his Thumbtack customer service problem that occurred on November 12th, 2017.

Thumbtack

3.33 of 5 stars | 24 reviews

~Reyes Remodeling's Thumbtack Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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