Tropicaltraditions.com: I was unable to contact anyone by phone or emai...

A Tropicaltraditions.com customer review by GetHuman user ~Deardra MacDonald from November 25th, 2017

Background on ~Deardra MacDonald's case

GetHuman: ~Deardra MacDonald - can you tell our other Tropicaltraditions.com customers when your case took place?
~Deardra MacDonald: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to Tropicaltraditions.com, and if so, how?
~Deardra MacDonald: I used the 866-311-2626 number I found for on the GetHuman Tropicaltraditions.com customer phone number page I was on: Tropicaltraditions.com Customer Service Phone Number
GetHuman: And which of these common Tropicaltraditions.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Deardra MacDonald a list of common Tropicaltraditions.com problems)
~Deardra MacDonald: "Cancel order" was why I was trying to call.

~Deardra MacDonald's review of Tropicaltraditions.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Tropicaltraditions.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Deardra MacDonald: I was unable to contact anyone by phone or email. It would not except my email * , and phone... was never available. My order number is ******* and have not received it, but you charged me for it. DeardraMacDonald ...*****@***.com... *** ***-****. PLEASE CONTACT ME .. THANK YOU SO MUCH
GetHuman: Let's quantify your experience contacting Tropicaltraditions.com. On a scale of 1 to 5, how easy is it go get help on a Tropicaltraditions.com problem?
~Deardra MacDonald: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Deardra MacDonald: I'd give them a three out of five on communication.
GetHuman: And what about Tropicaltraditions.com's ability to quickly and effectively address your problem?
~Deardra MacDonald: For that I would say four out of five.
GetHuman: And finally- any advice for other Tropicaltraditions.com customers?
~Deardra MacDonald: Call them early in the day or late. Don't forget any personal or account information you might need for Tropicaltraditions.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Deardra MacDonald taken from his Tropicaltraditions.com customer service problem that occurred on November 18th, 2017.

Tropicaltraditions.com

1.00 of 5 stars | 21 reviews

~Deardra MacDonald's Tropicaltraditions.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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