University of Phoenix: Did not get answer. No Email address, but they...

A University of Phoenix customer review by GetHuman user ~Spam Receiver from November 27th, 2017

Background on ~Spam Receiver's case

GetHuman: ~Spam Receiver - can you tell our other University of Phoenix customers when your case took place?
~Spam Receiver: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to University of Phoenix, and if so, how?
~Spam Receiver: I used the 866-766-0766 number I found for on the GetHuman University of Phoenix customer phone number page I was on: University of Phoenix Customer Service Phone Number
GetHuman: And which of these common University of Phoenix customer issues best describes the reason you wanted to talk to them?
(Shows ~Spam Receiver a list of common University of Phoenix problems)
~Spam Receiver: "None of those really matches why I wanted to call University of Phoenix that day." was why I was trying to call.

~Spam Receiver's review of University of Phoenix customer service

GetHuman: So how would you sum up your experience for GetHuman's University of Phoenix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Spam Receiver: Did not get answer. No Email address, but they spam you with emails and they say they do not have email. Trying to have them stop Spam Emails.
GetHuman: Let's quantify your experience contacting University of Phoenix. On a scale of 1 to 5, how easy is it go get help on a University of Phoenix problem?
~Spam Receiver: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Spam Receiver: I'd give them a five out of five on communication.
GetHuman: And what about University of Phoenix's ability to quickly and effectively address your problem?
~Spam Receiver: For that I would say two out of five.
GetHuman: And finally- any advice for other University of Phoenix customers?
~Spam Receiver: Call them early in the day or late. Don't forget any personal or account information you might need for University of Phoenix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Spam Receiver taken from his University of Phoenix customer service problem that occurred on November 18th, 2017.

University of Phoenix

2.50 of 5 stars | 14 reviews

~Spam Receiver's University of Phoenix Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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