Verizon Wireless Prepaid: great all around
A Verizon Wireless Prepaid customer review by GetHuman user ~denise holloway kraus from November 23rd, 2017
Background on ~denise holloway kraus's case
GetHuman: ~denise holloway kraus - can you tell our other Verizon Wireless Prepaid customers when your case took place?
~denise holloway kraus: Yup. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Verizon Wireless Prepaid, and if so, how?
GetHuman: And which of these common Verizon Wireless Prepaid customer issues best describes the reason you wanted to talk to them?
(Shows ~denise holloway kraus a list of common Verizon Wireless Prepaid problems)
~denise holloway kraus: "Account Access" was why I was trying to call.
~denise holloway kraus's review of Verizon Wireless Prepaid customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless Prepaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~denise holloway kraus: great all around
GetHuman: Let's quantify your experience contacting Verizon Wireless Prepaid. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless Prepaid problem?
~denise holloway kraus: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~denise holloway kraus: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Wireless Prepaid's ability to quickly and effectively address your problem?
~denise holloway kraus: For that I would say three out of five.
GetHuman: And finally- any advice for other Verizon Wireless Prepaid customers?
~denise holloway kraus: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless Prepaid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~denise holloway kraus taken from his Verizon Wireless Prepaid customer service problem that occurred on November 22nd, 2017.