WalMart MoneyCard: Walmart money card ***** because their customer...

A WalMart MoneyCard customer review by GetHuman user GetHuman-163838 from November 16th, 2017

Background on GetHuman-163838's case

GetHuman: GetHuman-163838 - can you tell our other WalMart MoneyCard customers when your case took place?
GetHuman-163838: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman-163838: I used the 877-937-4098 number I found for on the GetHuman WalMart MoneyCard customer phone number page I was on: WalMart MoneyCard Customer Service Phone Number
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-163838 a list of common WalMart MoneyCard problems)
GetHuman-163838: "Lower my rate" was why I was trying to call.

GetHuman-163838's review of WalMart MoneyCard customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-163838: Walmart money card ***** because their customer service reps do things without your permission like compromise your card without your consent to do so. So now I am stuck with no money and have to wait * to ** business days to get a new card and need they want to charge you ** dollars if they rush the card to you when it was their fault in the first place so I would not recommend walmart money card to anyone.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
GetHuman-163838: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-163838: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
GetHuman-163838: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
GetHuman-163838: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-163838 taken from his WalMart MoneyCard customer service problem that occurred on November 11th, 2017.

WalMart MoneyCard

1.46 of 5 stars | 260 reviews

GetHuman-163838's WalMart MoneyCard Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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