Webs.com: After calling and getting my question answered...

A Webs.com customer review by GetHuman user ~mimicplay from November 15th, 2017

Background on ~mimicplay's case

GetHuman: ~mimicplay - can you tell our other Webs.com customers when your case took place?
~mimicplay: Yeah. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Webs.com, and if so, how?
~mimicplay: I used a help page I found on the GetHuman Webs.com customer service contact info page: Contact Webs.com Customer Service
GetHuman: And which of these common Webs.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mimicplay a list of common Webs.com problems)
~mimicplay: "Complaint" was why I was trying to contact.

~mimicplay's review of Webs.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Webs.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mimicplay: After calling and getting my question answered, the support rep told me that this live support number is for PRO webs.com customers only. She helped me anyways :)
GetHuman: Let's quantify your experience contacting Webs.com. On a scale of 1 to 5, how easy is it go get help on a Webs.com problem?
~mimicplay: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mimicplay: I'd give them a three out of five on communication.
GetHuman: And what about Webs.com's ability to quickly and effectively address your problem?
~mimicplay: For that I would say two out of five.
GetHuman: And finally- any advice for other Webs.com customers?
~mimicplay: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Webs.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mimicplay taken from his Webs.com customer service problem that occurred on November 8th, 2017.

Webs.com

4.14 of 5 stars | 49 reviews

~mimicplay's Webs.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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