Wells Fargo Home Mortgages: Very low sound volume, transferring to many han...
A Wells Fargo Home Mortgages customer review by GetHuman user ~Arif Qureshi from November 16th, 2017
Background on ~Arif Qureshi's case
GetHuman: ~Arif Qureshi - can you tell our other Wells Fargo Home Mortgages customers when your case took place?
~Arif Qureshi: Yes I can. It was morning, on November 7th.
GetHuman: Did you reach out to Wells Fargo Home Mortgages, and if so, how?
GetHuman: And which of these common Wells Fargo Home Mortgages customer issues best describes the reason you wanted to talk to them?
(Shows ~Arif Qureshi a list of common Wells Fargo Home Mortgages problems)
~Arif Qureshi: "Extension" was why I was trying to call.
~Arif Qureshi's review of Wells Fargo Home Mortgages customer service
GetHuman: So how would you sum up your experience for GetHuman's Wells Fargo Home Mortgages customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Arif Qureshi: Very low sound volume, transferring to many hand and each time I have to start from Zero. I hate this bank.
GetHuman: Let's quantify your experience contacting Wells Fargo Home Mortgages. On a scale of 1 to 5, how easy is it go get help on a Wells Fargo Home Mortgages problem?
~Arif Qureshi: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Arif Qureshi: I'd give them a five out of five on communication.
GetHuman: And what about Wells Fargo Home Mortgages's ability to quickly and effectively address your problem?
~Arif Qureshi: For that I would say two out of five.
GetHuman: And finally- any advice for other Wells Fargo Home Mortgages customers?
~Arif Qureshi: Call them early in the day or late. Don't forget any personal or account information you might need for Wells Fargo Home Mortgages to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Arif Qureshi taken from his Wells Fargo Home Mortgages customer service problem that occurred on November 7th, 2017.