Wells Fargo: Daytona beach- International speedway blvd* Rid...

A Wells Fargo customer review by GetHuman user ~MAD MAD MAD from November 24th, 2017

Background on ~MAD MAD MAD's case

GetHuman: ~MAD MAD MAD - can you tell our other Wells Fargo customers when your case took place?
~MAD MAD MAD: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Wells Fargo, and if so, how?
~MAD MAD MAD: I used the 800-869-3557 number I found for on the GetHuman Wells Fargo customer phone number page I was on: Wells Fargo Customer Service Phone Number
GetHuman: And which of these common Wells Fargo customer issues best describes the reason you wanted to talk to them?
(Shows ~MAD MAD MAD a list of common Wells Fargo problems)
~MAD MAD MAD: "Setup an account" was why I was trying to call.

~MAD MAD MAD's review of Wells Fargo customer service

GetHuman: So how would you sum up your experience for GetHuman's Wells Fargo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MAD MAD MAD: Daytona beach- International speedway blvd* Ridgewood ave HORRIBLE SERVICE!!! PLEASE GO TO ANY OTHER BANK BUT THIS ONE! ********
GetHuman: Let's quantify your experience contacting Wells Fargo. On a scale of 1 to 5, how easy is it go get help on a Wells Fargo problem?
~MAD MAD MAD: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MAD MAD MAD: I'd give them a two out of five on communication.
GetHuman: And what about Wells Fargo's ability to quickly and effectively address your problem?
~MAD MAD MAD: For that I would say one out of five.
GetHuman: And finally- any advice for other Wells Fargo customers?
~MAD MAD MAD: Call them early in the day or late. Don't forget any personal or account information you might need for Wells Fargo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MAD MAD MAD taken from his Wells Fargo customer service problem that occurred on November 19th, 2017.

Wells Fargo

1.75 of 5 stars | 145 reviews

~MAD MAD MAD's Wells Fargo Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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