White Rodgers Heating & Cooling: Ron was Xtremely patience,friendly, knowledgeab...

A White Rodgers Heating & Cooling customer review by GetHuman user ~Queen from November 14th, 2017

Background on ~Queen's case

GetHuman: ~Queen - can you tell our other White Rodgers Heating & Cooling customers when your case took place?
~Queen: Sure. It was middle of the night, on November 6th.
GetHuman: Did you reach out to White Rodgers Heating & Cooling, and if so, how?
~Queen: I used a phone number I found on the GetHuman White Rodgers Heating & Cooling customer service contact info page: Contact White Rodgers Heating & Cooling Customer Service
GetHuman: And which of these common White Rodgers Heating & Cooling customer issues best describes the reason you wanted to talk to them?
(Shows ~Queen a list of common White Rodgers Heating & Cooling problems)
~Queen: "Technical support" was why I was trying to call.

~Queen's review of White Rodgers Heating & Cooling customer service

GetHuman: So how would you sum up your experience for GetHuman's White Rodgers Heating & Cooling customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Queen: Ron was Xtremely patience,friendly, knowledgeable and helpful. My display did not come on after I changed the batteries. The terminals needed to be cleaned. *Thank You Ron...Denise
GetHuman: Let's quantify your experience contacting White Rodgers Heating & Cooling. On a scale of 1 to 5, how easy is it go get help on a White Rodgers Heating & Cooling problem?
~Queen: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Queen: I'd give them a three out of five on communication.
GetHuman: And what about White Rodgers Heating & Cooling's ability to quickly and effectively address your problem?
~Queen: For that I would say two out of five.
GetHuman: And finally- any advice for other White Rodgers Heating & Cooling customers?
~Queen: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for White Rodgers Heating & Cooling to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Queen taken from his White Rodgers Heating & Cooling customer service problem that occurred on November 6th, 2017.

White Rodgers Heating & Cooling

3.50 of 5 stars | 20 reviews

~Queen's White Rodgers Heating & Cooling Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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