Zinio: they answer with a recording stating support is...

A Zinio customer review by GetHuman user ~micheleg57 from November 26th, 2017

Background on ~micheleg57's case

GetHuman: ~micheleg57 - can you tell our other Zinio customers when your case took place?
~micheleg57: Yeah. It was evening, on November 21st.
GetHuman: Did you reach out to Zinio, and if so, how?
~micheleg57: I used the 855-979-4646 number I found for on the GetHuman Zinio customer phone number page I was on: Zinio Customer Service Phone Number
GetHuman: And which of these common Zinio customer issues best describes the reason you wanted to talk to them?
(Shows ~micheleg57 a list of common Zinio problems)
~micheleg57: "None of those really matches why I wanted to call Zinio that day." was why I was trying to call.

~micheleg57's review of Zinio customer service

GetHuman: So how would you sum up your experience for GetHuman's Zinio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~micheleg57: they answer with a recording stating support is limited and directs you to web page and gives you the option to leave a message
GetHuman: Let's quantify your experience contacting Zinio. On a scale of 1 to 5, how easy is it go get help on a Zinio problem?
~micheleg57: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~micheleg57: I'd give them a three out of five on communication.
GetHuman: And what about Zinio's ability to quickly and effectively address your problem?
~micheleg57: For that I would say five out of five.
GetHuman: And finally- any advice for other Zinio customers?
~micheleg57: Call them early in the day or late. Don't forget any personal or account information you might need for Zinio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~micheleg57 taken from his Zinio customer service problem that occurred on November 21st, 2017.

Zinio

3.00 of 5 stars | 18 reviews

~micheleg57's Zinio Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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