Zynga: pero como pide uno ayuda. tengo un problema hac...

A Zynga customer review by GetHuman user ~ana sofia bonilla from November 16th, 2017

Background on ~ana sofia bonilla's case

GetHuman: ~ana sofia bonilla - can you tell our other Zynga customers when your case took place?
~ana sofia bonilla: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to Zynga, and if so, how?
~ana sofia bonilla: I used the 800-762-2530 number I found for on the GetHuman Zynga customer phone number page I was on: Zynga Customer Service Phone Number
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~ana sofia bonilla a list of common Zynga problems)
~ana sofia bonilla: "Lower my bill" was why I was trying to call.

~ana sofia bonilla's review of Zynga customer service

GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ana sofia bonilla: pero como pide uno ayuda. tengo un problema hace un mes con mi juego y nadie da razon a quien escribo donde sean mas claros
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~ana sofia bonilla: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ana sofia bonilla: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~ana sofia bonilla: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~ana sofia bonilla: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ana sofia bonilla taken from his Zynga customer service problem that occurred on November 12th, 2017.

Zynga

1.81 of 5 stars | 220 reviews

~ana sofia bonilla's Zynga Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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