eForCity.com: this website says ** hours * days a week but th...

A eForCity.com customer review by GetHuman user GetHuman-303724 from November 19th, 2017

Background on GetHuman-303724's case

GetHuman: GetHuman-303724 - can you tell our other eForCity.com customers when your case took place?
GetHuman-303724: Yes. It was afternoon, on November 12th.
GetHuman: Did you reach out to eForCity.com, and if so, how?
GetHuman-303724: I used the 626-442-3168 number I found for on the GetHuman eForCity.com customer phone number page I was on: eForCity.com Customer Service Phone Number
GetHuman: And which of these common eForCity.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-303724 a list of common eForCity.com problems)
GetHuman-303724: "Cancel order" was why I was trying to call.

GetHuman-303724's review of eForCity.com customer service

GetHuman: So how would you sum up your experience for GetHuman's eForCity.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-303724: this website says ** hours * days a week but the number says Monday thru Friday and its not open ** hours. I was not helped.
GetHuman: Let's quantify your experience contacting eForCity.com. On a scale of 1 to 5, how easy is it go get help on a eForCity.com problem?
GetHuman-303724: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-303724: I'd give them a one out of five on communication.
GetHuman: And what about eForCity.com's ability to quickly and effectively address your problem?
GetHuman-303724: For that I would say one out of five.
GetHuman: And finally- any advice for other eForCity.com customers?
GetHuman-303724: Call them early in the day or late. Don't forget any personal or account information you might need for eForCity.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-303724 taken from his eForCity.com customer service problem that occurred on November 12th, 2017.

eForCity.com

2.00 of 5 stars | 33 reviews

GetHuman-303724's eForCity.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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