Aetna Member Services Complaints
Recent Aetna Member Services Complaints 1 - 10 of 7
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by J - from 9 mos ago
“Aetna is a nightmare. I had to push 0 repeatedly to speak to a "human" and both times they treated me rudely. Very abrupt and pretend they d” Read full review ›
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by Anonymous - from 1 yr ago
“This number is the normal member service number and does NOT take you directly to a human. Half the time you call it, they refer you to the” Read full review ›
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by maryjane - from 1 yr ago
“I am the plan admisistrator for a small business that spends over $150K per year for Aetna insurance for a fairly young group at that. I ca” Read full review ›
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by Anonymous - from 1 yr ago
“Was on hold for 30 minutes and then was disconnected....What ever happend to speakiing with a live person? terrible system.” Read full review ›
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by Anonymous - from 2 yrs ago
“very difficult to reach a live person. menus are not friendly, and they obviously do NOT want you to speak with anyone” Read full review ›
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by Sickpatient - from 2 yrs ago
“Voice response software does not recognize vocal inputs. Maze of robotic menu options. Almost impossible to get a human or get help. A night” Read full review ›
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by Anonymous - from 2 yrs ago
“It took me 2.5 hours and 9 people in multiple countries to find out the following: (1) how much the dental rider would be for my individual ” Read full review ›Beyond complaining about Aetna Member Services
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