Amtrak Complaints
Recent Amtrak Complaints 1 - 15 of 28
Write your own review...
by Anonymous - from 2 mos ago
“Called regarding fraudulant ticket purchase with my debit card and Amtrak refused to assist in recovering the cost.” Read full review ›
Write your own review...
by Anonymous - from 2 mos ago
“Too hard to speak to a live person.” Read full review ›
Write your own review...
by kerlygirly - from 2 mos ago
“web site not working...julie could not help..phone # has a 39 minute wait! I'm taking the bus.” Read full review ›
Write your own review...
by Anonymous - from 3 mos ago
“I have never had such horrible service in my life. Friday thru Tues was on Amtrak the prices of food are out the roof. You would think the w” Read full review ›
Write your own review...
by Anonymous - from 3 mos ago
“Not the most helpful, but short wait time.” Read full review ›
Write your own review...
by Anonymous - from 3 mos ago
“Supposed to be 17 mins,- according to web - ” Read full review ›
Write your own review...
by Anonymous - from 3 mos ago
“He was rude and did not appear to like his job or helping others ! I have a disability and he made it very clear it was too much of a hassle” Read full review ›
Write your own review...
by Dstur - from 3 mos ago
“Not helpful! The representative had very limited knowledge of automated transactions, but wanted to book my trip AGAIN over the phone.” Read full review ›
Write your own review...
by Anonymous - from 3 mos ago
“I am still on hold so I can't say what the service will be. Tried automated assistant but Julies is useless unless you ask very simple quest” Read full review ›
Write your own review...
by rose - from 4 mos ago
“i called many times then got someone who doesnt speak english” Read full review ›
Write your own review...
by notsatified - from 4 mos ago
“The problem is the time I spent waiting. Once I got a live human it was fine. ” Read full review ›
Write your own review...
by Anonymous - from 4 mos ago
“I gave up. You people need to get a clue no one wants to wait 20 minutes. ” Read full review ›
Write your own review...
by Anonymous - from 4 mos ago
“Waited 30 minutes on the phone to speak to customer service. When I was at Baltimore Penn Station, nobody was at the Customer Service center” Read full review ›
Write your own review...
by Anonymous - from 5 mos ago
“35 minutes and counting waiting on hold for Amtrak Customer Refunds. This is the fourth time I've called this week, and as I work for a livi” Read full review ›
Write your own review...
by frustrated mom - from 5 mos ago
“I have been trying to find information about my son's trip home from school in Spokane WA for the holidays all day. bad info. wrong info and” Read full review ›Beyond complaining about Amtrak
This is the most frequently searched information by Amtrak customers after reading or writing complaints
-
›
Good Reviews for Amtrak Now that you've looked at the negatives, see what other customers like about Amtrak -
›
Contact Amtrak Like everything else on this site, customers have pooled their information to show you the best contact information out there.