Amtrak Complaints

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Recent Amtrak Complaints 1 - 15 of 47

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 by Mary - from 16 days ago

in New Haven Conn train was delayed 2hrs 45min, during which there were several miscommuncations.Was told to call customer "relations" for a Read full review ›
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 by carol - from 1 mo ago

Your employee Rosa Marie at the Santa Barbara customer service office am shifting was rude and had no compassion. I am a 62 year old disable Read full review ›
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 by Anonymous - from 1 mo ago

Customer service, not relations. Worst hold music of my life. Read full review ›
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 by tommy - from 1 mo ago

They held my family hostage for over three hours today from Washington DC to Wilson. A trip that was supposed to take 3 /12 hours took 6 1/2 Read full review ›
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 by Sandra C Browne - from 2 mos ago

The trip advertised on the web showed a modern train with handicapped quarters. The track from Chicago to L.A. lurched back and forth so se Read full review ›
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 by Joan - from 2 mos ago

Trying to find email address to send lengthy complaint. Sent me right back to the place that couldn't help me Read full review ›
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 by Jill - from 2 mos ago

When you ask to speak to someone in customer service they just put you on an endless hold. Gave up after 30 min. Read full review ›
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 by Lskmuse - from 2 mos ago

The worst company in America and paid for with tax payers dollars Read full review ›
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 by Anonymous - from 3 mos ago

all I got was transfers, didn'tconnect with right person or dept.please call me 951-3401308 Read full review ›
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 by Anonymous - from 3 mos ago

they picked up and told"wrong number" Read full review ›
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 by Anonymous - from 3 mos ago

I was told not to call the 800 number for a problem or I would be thrown off the train and locked up. Great trip for a senior citizens. Read full review ›
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 by Shania - from 4 mos ago

I waited for 2 hours and still waiting for they can answer me so I can understand what's going on with my ticket! !!! NEEDS TO ANSWER! !! Read full review ›
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 by Peggy - from 4 mos ago

Good luck with this! Once you manage to get through, whoever you reach advises that you've called the wrong #. They put you through to the Read full review ›
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 by Tim - from 5 mos ago

Amtrak is truly terrible. If I write any details of my issue, I'll just get more furious. Read full review ›
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 by Anonymous - from 5 mos ago

on hold twice for over 15 min each; never got anybody Read full review ›
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