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Recent Amtrak Complaints 1 - 15 of 47

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 by Tim - from 9 days ago

Amtrak is truly terrible. If I write any details of my issue, I'll just get more furious. Read full review ›
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 by Anonymous - from 20 days ago

on hold twice for over 15 min each; never got anybody Read full review ›
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 by ronald clark - from 1 mo ago

Something is really wrong with Amtraks computer system , I'm trying to apply for a position and you cant get through to the system, it keeps Read full review ›
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 by Furstrated - from 2 mos ago

They lied to me and said they train is loading. 30 minutes, I'm back on hold! Read full review ›
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 by SHIRLEY - from 3 mos ago

YOUR SITE IS NOT USER FRIENDLY OR I WOULD HAVE USED IT INSTEAD OF ASKING TO SPEAK WITH A LIVE PERSON Read full review ›
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 by Anonymous - from 4 mos ago

I was on hold for 96 minutes, and then they dropped the call!!!!! THIS IS THE WORST CUSTOMER SERVICE EVER. If you need a refund from Amtra Read full review ›
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 by fredi - from 4 mos ago

after they have your they dont care... worst service. it seems they only have three agents helping hundreds of people..... Read full review ›
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 by mcaron - from 4 mos ago

No service availability. Seek alternate numbers, immediately before you grow too old to understand anything they say Read full review ›
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 by mcaron - from 4 mos ago

Waited 33 minutes and never received a response. I accessed this site to find alternate contact numbers. Waited on 11/26 for over an hour an Read full review ›
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 by seeing red - from 5 mos ago

After talking to customer relations twice and being on the phone for over 30 minutes still unresolved. Management does not want to be invol Read full review ›
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 by Bill - from 5 mos ago

Take it or leave it attitude. They don't care just going down the list of general responses. Read full review ›
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 by epyon60 - from 6 mos ago

The car I was in smells like puke, and the attendance of the car was not very helpful... On top of it all, the train was late by 2 horse! I Read full review ›
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 by Cubswin76 - from 6 mos ago

So rude. Unfriendly, treated me like I was bothering her. Read full review ›
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 by LarryJ - from 6 mos ago

Was on hold half an hour after being transferred to Customer Relations. Music, recorded voice, no service. Read full review ›
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 by Angrycustomer - from 6 mos ago

It isn't the customer service line. It is only to make reservations. I have been stuck for over 2.5 hours without any ETA on when we will ke Read full review ›
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