Assurance Wireless Complaints

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Recent Assurance Wireless Complaints 1 - 15 of 195

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 by Richard Tattershall - from 16 days ago

This is a review of the "initial service request(s)for additional minutes that were not handled properly and led to hours of frustration and Read full review ›
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 by annmar kang - from 21 days ago

I returned replacement telephone.. You want me to pay for it. I would rather return the skinny on I was using and buy a fat flip phone that Read full review ›
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 by Nancy Mary Helme - from 1 mo ago

I waited and waited 33 minutes just for the phone 2 dismiss me pretty much from waiting and hung up on me now I have no minutes Read full review ›
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 by ninjaviking - from 1 mo ago

the number and the info on how to get to the techs was awesome and on the money. Unfortunately the tech that answered the call although very Read full review ›
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 by Anonymous - from 1 mo ago

Could not speak English well at all. Their phone kept skipping out, I was on the house phone but could not hear them Read full review ›
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 by Anonymous - from 2 mos ago

Did not offer the right opition Read full review ›
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 by anonymous - from 2 mos ago

told me to hold on and they hung up on me!!! Read full review ›
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 by Anonymous - from 2 mos ago

have re-register 4 times now and i KEEP getting text to do it again whats up, also every time them or anyone text me, i am charged for it Read full review ›
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 by mchlpro - from 2 mos ago

cut off my phone with no notice which was Verizon's doing,but, if you do not call with your assurance phone you get disconnected after going Read full review ›
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 by mchlpro - from 2 mos ago

My assurance phone was cut off today,it seems when I called Verizon and changed my account to switch my lifeline qualification to assurance Read full review ›
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 by Anonymous - from 2 mos ago

When trying to recertify, the prompt said to call from the assurance phone, I did that and it still said i was not eligible , how can I re a Read full review ›
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 by chrisnyc1 - from 3 mos ago

Assurance Wireless has the absolute worst customer service bar none. The supervisor I spoke to, Che, refused to listen or imagine that ther Read full review ›
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 by Sandiemay - from 3 mos ago

On October 7th 2014 I added $10.78 to get 500 minutes and texts. I never got them and when I called was told that since I added the minutes Read full review ›
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 by none - from 3 mos ago

trying to talk to real person was terrible, the automated system is not good all. iwould like a real representative to contact me. tyrone br Read full review ›
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 by Anonymous - from 3 mos ago

I am trying to call and say that my phone has been stolen. The automated voice said that I was not calling from my assurance phone and if I Read full review ›
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