Assurance Wireless Complaints

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Recent Assurance Wireless Complaints 1 - 15 of 166

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 by chrisnyc1 - from 1 day ago

Assurance Wireless has the absolute worst customer service bar none. The supervisor I spoke to, Che, refused to listen or imagine that ther Read full review ›
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 by Sandiemay - from 2 days ago

On October 7th 2014 I added $10.78 to get 500 minutes and texts. I never got them and when I called was told that since I added the minutes Read full review ›
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 by none - from 7 days ago

trying to talk to real person was terrible, the automated system is not good all. iwould like a real representative to contact me. tyrone br Read full review ›
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 by Anonymous - from 15 days ago

I am trying to call and say that my phone has been stolen. The automated voice said that I was not calling from my assurance phone and if I Read full review ›
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 by THOMAS J - from 16 days ago

YOU PEOPLE SHOULD BE HORSEWHIPPED THE ONLY THING YOU CAN BE ASSURED OF WITH YOU PEOPLE IS TOTAL FRUSTRATION AND NO HELP WHAT SO EVER Read full review ›
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 by Spooky - from 16 days ago

Someone recived a phone using my date of birth and ss number when I tried to contact them not only could I not understand the person talking Read full review ›
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 by Elishap - from 19 days ago

called to report my only phone is tore up..just for him to hang up on me after the 10 minute wait..Good job guys!! Read full review ›
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 by Anonymous - from 22 days ago

the representative did not understand the spelling if my name, even after I repeated it 6 times. dreadful service Read full review ›
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 by OLDGUY - from 23 days ago

NO HELP WEST OF TIME BURNED MIN.THEY CALLED ME THEN HAD ME CALL BACK THEN PASSED ME OFF AND HAD ME CALL OTHER NO. AFTER WAITING FOR 1O MIN G Read full review ›
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 by Dottie M Wright - from 23 days ago

I spoke with a live agent and was told that due to a change in address, I would have to recertify via postal mail and that the deadline date Read full review ›
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 by JERRI - from 1 mo ago

i AM AN AUNT THAT WANTED TO ADD MINUTES TO MY NEPHEWS PHONE,WITH MY COMPANY YOU PUT IN # AND CREDIT CARD INFO AND WA LA ITS DONE. WHY DO YOU Read full review ›
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 by SHEILAGEE - from 1 mo ago

When calling assurance from my assurace phone to recertify the prompt says that I'm not calling from an assurance phone and then hangs up. Read full review ›
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 by julie22 - from 1 mo ago

I have been waiting over a month for someone to call me so I can get my phone replaced & yet no one has called or tried to fix my problem bu Read full review ›
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 by Anonymous - from 1 mo ago

I hope all the employee's ain't as rude as the one I just got done talking too, If so I won't call them back... Read full review ›
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 by annieguns2000@hotmail.co... - from 2 mos ago

i need to speak to a person Read full review ›
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