Asus Complaints

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Recent Asus Complaints 1 - 15 of 18

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 by Al - from 2 mos ago

No phone call ever answered after waiting ove and hour on hold. Email response typically 5 days. Total time for and RMA number 1 MONTH. No Read full review ›
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 by split - from 3 mos ago

The phone numbers listed for international locations on the Asus site are all false. All of them. It is ludicrous that they purposely publ Read full review ›
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 by sharkbird - from 5 mos ago

This was my first time interacting with ASUS's costumer support, and I will think carefully about purchasing another ASUS product. Read full review ›
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 by Rumbo - from 8 mos ago

Stay away from ASUS products. Their techniciansare not real technicians. It looks like they just normal people trained to answer phones and Read full review ›
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 by thanksASUS - from 8 mos ago

There customer service is less than unhelpful. The person I spoke with couldn't understand anything I was saying. I got the RMA number and Read full review ›
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 by asus sucks - from 9 mos ago

Worst Computers you can buy with crappy service that does not stand behind their warranty and full of excuses. Never buy and ASUS! mine was Read full review ›
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 by granny - from 11 mos ago

It is impossible to get any help from ASUS. I got one response from their Customer Service Department that was so technical; I couldn’t u Read full review ›
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 by RichardD - from 1 yr ago

When I dialed the number and went thru the press 1, press 2, etc, it kept disconnecting me after about two minutes. So I just kept redialing Read full review ›
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 by More Science - from 1 yr ago

I didn't wait long for a tech but they never wanted me to speak with a supervisor even though 10 days passed without a solution to a very si Read full review ›
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 by hellno - from 1 yr ago

They hung up on me after waiting an hour. I di not even get to speak to any one. I said hello. The next thing I knew, it said call ended. Read full review ›
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 by Anonymous - from 1 yr ago

I have been trying for over a week to get a correct RMA for a broken AC adpater. I have called multiple times and have had no luck. I've r Read full review ›
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 by ROG - from 1 yr ago

Called to ask about driver updates for laptop graphics adapter. I was put on hold for 20 min and then was told to read the website and if st Read full review ›
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 by flyboynm - from 1 yr ago

I have been told 3 different times that a part for my laptop was just delivered and I would get it returned by such and such date. It has n Read full review ›
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 by Anonymous - from 1 yr ago

i asked for a supervisor..... the phone began ringing and no one picked up Read full review ›
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 by dnd2122 - from 1 yr ago

NEVER ANSWER THE PHONE OR RESPOND ON LINE!!!!!!!!!!!!!!!!!!! Read full review ›
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