Best Buy Complaints

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Recent Best Buy Complaints 1 - 15 of 26

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 by ell - from 1 mo ago

Such A ***** Hang Up On Me No Manner Read full review ›
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 by Kelly - from 1 mo ago

it suck so badly no use at all make me waited for an whole hour I rally angry ***** Read full review ›
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 by Anonymous - from 2 mos ago

Call took 20-25 min plus 7day wait to resolve a simple billing error / credit. CSR in the Middle East did not speak English. I will never Read full review ›
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 by ed - from 2 mos ago

My customer service experience has made me decide to not patronize any Best Buy store. Read full review ›
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 by ed - from 2 mos ago

Outsourced customer service that was unable or unwilling to update my account Read full review ›
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 by Anonymous - from 4 mos ago

I spoke to a very poor English speaker. I could not understand what he was saying. Read full review ›
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 by formerBBcustomer - from 5 mos ago

Forget using the callback option here--someone answers immediately and then routes you to another department, where you're on hold listening Read full review ›
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 by Anonymous - from 5 mos ago

Did not speak English and HUNG UP ON ME!!!! Read full review ›
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 by MDC - from 5 mos ago

System hangs up on me when I get to the point where a person should pick up the phone Read full review ›
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 by Anonymous - from 5 mos ago

Waited an hour for a 2 minute call telling me that they can't do anything. Read full review ›
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 by gphbass - from 6 mos ago

Was on hold for 35 minutes (both times)--when "music" finally stopped and transferred me, number hung up on me!!! Twice!! Read full review ›
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 by GML - from 9 mos ago

Recurring probs with LCD panel on TV w/ extended warranty. Geeks have been here 5 times and BB STILL will not give us the 'Lemon' recognitio Read full review ›
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 by simplelife - from 1 yr ago

this is not a good number to reach a high level person who can change the way things are done at this store - this is the general 888 number Read full review ›
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 by Anonymous - from 1 yr ago

be careful of what you buy from BEST BUY? their return policy is not posted and they will even resort to lies in the green bay store...you w Read full review ›
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 by kababybay - from 1 yr ago

Getting to an actual person is not too bad, but, if you haveissues that need resolved right hten, forget it. The service Rep can only take a Read full review ›
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