Borders Complaints

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Recent Borders Complaints 1 - 15 of 13

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 by Jenna - from 10 mos ago

HORRIBLE WEBSITE then HORRIBLE out of country customer service. 2 times both with failed orders:( Read full review ›
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 by Anonymous - from 1 yr ago

I am an unhappy customer ---customer service rep. said they would call me back into 2 hrs. as they could not help me with the purchase of a Read full review ›
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 by Anonymous - from 1 yr ago

I find myself wondering if they hire people off the streets in the morning figuring if you hear a person you'll just "go away". No wonder a Read full review ›
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 by Anonymous - from 1 yr ago

3rd call I have made to get charges taken off credit card for something returned 6 wks ago! I even have proof they signed for the return and Read full review ›
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 by chrstmsgirl - from 1 yr ago

still holding after 2 1/2 hours. set the phone down on speaker phone and no one has helped. called on my cell phone, to see if it was any qu Read full review ›
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 by oblio - from 1 yr ago

It's one thing to have offshore customer service reps, it's another when they are obviously poorly trained and don't speak English well to b Read full review ›
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 by paco - from 1 yr ago

2 agents & still no results& no credit Read full review ›
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 by sharonlf123 - from 1 yr ago

i have problems with borders taking money out of my account for things they cant even explain ..i hope to get this resolved soon but i'am lo Read full review ›
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 by Anonymous - from 1 yr ago

Multiple calls, promises to fix the situation that were never fulfilled, and then when I asked to speak with a supervisor I was disconnected Read full review ›
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 by John - from 1 yr ago

customer care folks are obviously "off-shore" very difficult communicating with someone who does not speak English as a first language. It's Read full review ›
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 by lynn - from 1 yr ago

Borders customer service has been the worst I have experienced in a long time. I was supposed to receive an order in 10 days, in time for Ch Read full review ›
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 by Anonymous - from 1 yr ago

I will never do bussiness with Borders on line again there customer service was horrible no one could answer a question Read full review ›
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 by Anonymous - from 1 yr ago

I placed an order through their online site, that was supposed to be delievered on Sat the 21st today is the 23rd and theres still no sign o Read full review ›
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