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 by LH - from 4 days ago

Still no paper after 6 days, 4 phone calls and not able to leave a voice mail with circulation manager(mailbox was full). Read full review ›
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 by Anonymous - from 15 days ago

Subscribed years ago. Tried in October of 14 again. No delivery and after 3 weeks of poor customer service requested a refund. Fast forwa Read full review ›
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 by Anonymous - from 22 days ago

no delivery of paper past 4 days was told there was a new carrier . I asked how this could be taken care of, said she didn't know and for me Read full review ›
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 by Nothappycustomer - from 1 mo ago

Awful that Charlotte observer has decided to outsource to country where customer service reps English not very good and empathy skills awful Read full review ›
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 by NoPaperMan - from 3 mos ago

Subscribed through Groupon 2/22/15...have yet to receive 1st paper and my credit card was billed. Called Groupon 3/26 and was told they cou Read full review ›
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 by Anonymous - from 7 mos ago

cannot get a human...cannot a call back....been having ongoing delivery problem since starting back in june...look at your records as tp cal Read full review ›
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 by none - from 7 mos ago

Person spoke extremely poor English. My wife and I could not understand her!!! Read full review ›
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 by LOGHOMEMAN1 - from 8 mos ago

A WASTE OF TIME TRYING TO CONTACT A PERSON ABLE TO UNDERSTAND PROBLEM NOT RESOLVED STILL TRYING TO GET AN ANSWER TO QUESTION Read full review ›
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 by Don't believe the libera... - from 9 mos ago

Paper was wet the last two days,give me a mail carrier that knows what they are doing. Tired of this shit,Ready to cancel subscription!!! Read full review ›
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 by Secure the boarder - from 9 mos ago

Hire some English speaking people and I want a refund! Read full review ›
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 by ronc - from 10 mos ago

worst customer sevice I have experienced....this was may 5th non-delivery day since starting my subscription a month ago....these people jus Read full review ›
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 by Anonymous - from 1 yr ago

I called several times and was cut off each time within 15 seconds. Read full review ›
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 by Bob Davis - from 1 yr ago

Line disconnects. No answer. Disconnected 7 times and I gave up! Pls. contact me. Bob Davis. 704-542-6055 Read full review ›
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 by banchee - from 1 yr ago

no one answer phone after 10 or more times of calling Read full review ›
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 by thomkent - from 1 yr ago

no newspaper delivered today. called customer service number repeatedly for 40 min. only to receive busy signal Read full review ›
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