Dell Customer Service Complaints

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Recent Dell Customer Service Complaints 1 - 15 of 22

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 by fradzz - from 4 mos ago

The worst, the very worst customer service in the world. Anti-Christ of America corporations. Read full review ›
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 by Anonymous - from 4 mos ago

Bot desktop and printer Christmas and never thought I would be writing a review. When you buy a Dell product, just presume your are on your Read full review ›
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 by acotzin - from 6 mos ago

worst customer service ever. Did nothing to help after their mistake. NEVER buy a Dell computer. No one has the authority to fix anything Read full review ›
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 by Maniladoo - from 6 mos ago

Horrible - all of their CSRs are trained to direct customers to their "premium software support service", for an extra $180/year. Read full review ›
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 by ignatz - from 10 mos ago

My call to Technical Customer Service was long at over 1 1/2 hours and useless. The technical service person and her supervisor Greg (in In Read full review ›
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 by mg - from 10 mos ago

I sent my laptop to Dell to replace the LCD screen that was damaged. I told them to not touch any files on the hard drive. It came back fi Read full review ›
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 by Anonymous - from 10 mos ago

was transferred 5x and on the phone for 45 minutes and still no resolution and the people on the other end of the phone barely spoke english Read full review ›
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 by janeptown - from 10 mos ago

my new Inspiron laptop operating system crashed. i spent hours on phone with foreign technical staff trying to diagnose and understand the Read full review ›
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 by ANNONYMOUS - from 11 mos ago

I called with a simple problem: a charge that I wanted to take off automatic annual renewal. I spoke to 6 different people in India. When no Read full review ›
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 by Anonymous - from 1 yr ago

I never got to a human. The menu doesn't register my service tag. I can't reach a technician at all. The computer is under warranty, hasn Read full review ›
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 by Anonymous - from 1 yr ago

After two hours, I gave up trying to reach a technician. It's impossible. Dell customer service is terrible. Read full review ›
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 by Anonymous - from 1 yr ago

I have spent 2 days trying to get a full refund for a overpriced, under-performing, very disappointing Alienware laptop. On the phone right Read full review ›
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 by Susan - from 1 yr ago

I was sent a computer with a bad hard drive. It has been a nightmare to the point I had to hire an attorney and we are in process of suing t Read full review ›
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 by suckersweare - from 1 yr ago

Dell SUCKS! Cust Ser doesn't have anyone that knows how to reload an XPS9000 from the ground up, they all have to research each question. Th Read full review ›
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 by unhappy_erik - from 2 yrs ago

6 months and over 20 calls, emails, tweets. They have not not stnt me my 2 $100 gift cards that were part of the order. Read full review ›
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