DirecTV Complaints

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Recent DirecTV Complaints 1 - 15 of 91

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 by Anonymous - from 8 days ago

I still was put into the automated system and really needed a person, so the FIFTH time I called, I didn't respond to any prompts. I finall Read full review ›
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 by Anonymous - from 15 days ago

wouldn't really answer my simple question, wanted to sell me... customer service 1st job... Listen to request! Read full review ›
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 by Anonymous - from 1 mo ago

Took me 15 minutes to get throught the first time and then, when talking to a human, they managed to drop me when trying to transfer to the Read full review ›
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 by scott91406 - from 4 mos ago

I cancelled due to their poor customer service and they didn't seem to want to hook my service up at my new house. Now they are trying to c Read full review ›
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 by tis - from 4 mos ago

Their contact centers are out-sourced to foreign companies. I couldnt understand them at all. They sent the installer to my old address. had Read full review ›
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 by Anonymus - from 4 mos ago

I was having difficulties with on demand and how at&t tricked us in to directv,so we needed an internet cable,so they gave us an offer for a Read full review ›
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 by Anonymous - from 4 mos ago

Customer service is the ABSOLUTE WORST... They outsource to other countries, good luck in understanding these people. They constantly read f Read full review ›
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 by ScrewedConsumer - from 4 mos ago

I discovered that I was over-charged by Direct TV for 3 years for 2 standard receivers that I had disconnected in 2008 (when we upgraded our Read full review ›
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 by reeniemeans - from 5 mos ago

We have been customers for 16 years but when our one year old leased receiver broke they wanted to charge us to ship the new one AND KEEP OU Read full review ›
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 by Anonymous - from 6 mos ago

DirecTV took $475 out of my checking account and told me four weeks ago they were sending me a refund check, but I only received $175. They Read full review ›
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 by Anonymous - from 7 mos ago

Prior to my temporary departure from Direct TV, I have been a customer for over 8 years and I have never received such terrible, terrible se Read full review ›
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 by dyagetit - from 7 mos ago

we called as direct client was moving to a care facility we cancelled and were told that we would receive an envelop to return the chip from Read full review ›
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 by vdaew - from 8 mos ago

After getting transferred MULTIPLE times, still no issues were resolved! Read full review ›
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 by Anonymous - from 8 mos ago

Call was hung up on- after trying 3 times. Read full review ›
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 by momrobare - from 8 mos ago

unable to get an agent on the phone cause the machine don't understand. need to get agent upfront if customer wants one. will not recommand Read full review ›
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