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Recent Earthlink Complaints 1 - 15 of 31

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 by Evan S. - from 10 mos ago

When I called to cancel my premium email service, I spent 45 minutes getting bounced around different departments, including long wait times Read full review ›
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 by wcastit - from 10 mos ago

EL recently upgraded their web hosting server. I can no longer publish any of my three websites. Tech Support only made matters worse. I h Read full review ›
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 by wcast - from 10 mos ago

EL recently did a host server upgrade. Tech Support has been backlogged with calls and I can't publish any of my three websites for 3 weeks Read full review ›
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 by earth link reps are all ... - from 11 mos ago

i had the worst experience with earth links customer service department. not only did they lie to me about the shipping time of my modem and Read full review ›
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 by Anonymous - from 1 yr ago

this position has obviously been outsourced and I could not understand what she was trying to tell me - not just the language barrier, but i Read full review ›
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 by circawdm - from 1 yr ago

Outsourcing at it's finest. Just like the new TV show. People named "Bob" and "Mary" or "Peggy" ha! who are obviously in India or somewhere Read full review ›
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 by Earthlink sux - from 1 yr ago

1st call: disconnected before "Hello". 2nd call: woman in India can't add my credit card to boyfriend's account without his password. I'm of Read full review ›
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 by PR - from 1 yr ago

Tech service person said he could not help me to get email problem fixed- it would take another 4 weeks for them to upgrade the server.Nobod Read full review ›
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 by mfsob - from 1 yr ago

I would not pee on one of their reps if his heart was on fire. I'm sorry if that sounds harsh, but ... when I pay for a service, and somethi Read full review ›
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 by John A - from 1 yr ago

Jist the absolute worst I've ever seen. I have over 30 years in the IT field and by far Earthlink has degraded from a good customer service Read full review ›
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 by FinzUp - from 1 yr ago

Simply trying to change my credit card for my monthly billing; online system won't take it; phone system won't take it. Grrrrrrrrrrr Tried Read full review ›
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 by hate earthlink - from 1 yr ago

Can't anyone speak ENGLISH !!! Read full review ›
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 by earthlink lies - from 1 yr ago

I went thru **5** times of calling, put on hold for about 20 minutes, then cut off. Finally got human. He did not believe me when I explaine Read full review ›
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 by Anonymous - from 1 yr ago

Indian accent almost impossible to understand. Took 45 minutes before they finally "got" my issue. Read full review ›
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 by big dog - from 1 yr ago

get people who speak english Read full review ›
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