Empire Blue Cross Blue Shield Complaints

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Recent Empire Blue Cross Blue Shield Complaints 1 - 15 of 79

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 by Fed up! - from 1 mo ago

after more than 2 hours total dealing with empire still had no answers and was transferred back to the IVR. If providers are sent refund req Read full review ›
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 by r c - from 2 mos ago

your automated phone system sucks. Talking to somebody put on hold then cut off Read full review ›
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 by Cynthia 2 - from 2 mos ago

I too like anonymous got my dental part canceled in dec cause even though I paided too late. They said nothing can be done went back to ny Read full review ›
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 by Nothanks - from 5 mos ago

I was asking about a very simple piece of information- my company offers insurance through empire and they had some kind of gym program. On Read full review ›
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 by KMayer - from 6 mos ago

Not only did I wait for an hour to get a morsel of information about my claim, but the representative literally yelled over my questions and Read full review ›
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 by Anonymous - from 9 mos ago

I did not receive a bill since jan and then they cancelled my plan. They kept dentist plan and cancelled medical. Cannot get a straight ans Read full review ›
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 by Anonymous - from 11 mos ago

I think their experts that they refer claims to for evaluation are medical school dropouts Read full review ›
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 by Anonymous - from 11 mos ago

At non working hours atleast this should have interactive voice response for checking eligibility and claims status. Read full review ›
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 by C3Courtney - from 1 yr ago

still on hold. perhaps offices are now closed. trying to enroll my daughter in NEW YORK Read full review ›
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 by jesses - from 1 yr ago

Signed for Empire Blue Cross, paying almost $600 a month for health insurance. Tried 3 different numbers, as well as emailing, and nothing. Read full review ›
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 by pisoff bc - from 1 yr ago

Twice called to cancel. 1st passed around 4 operators who could not help, 2nd operator gave me "direct #" to cancel, 45 mintures no one came Read full review ›
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 by joey - from 1 yr ago

Terrible! Passed around to 6 reps. No one could answer a simple question about whether my application had been approved. The last rep told m Read full review ›
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 by mistymurph - from 1 yr ago

never answered I had to leave for an appointment Read full review ›
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 by Anonymous - from 1 yr ago

on hold forever then asked all same automated questions and they hung up. I believe the people working there are as confused as everyone an Read full review ›
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 by Anonymous - from 1 yr ago

Empire is simply interested in collecting premiums. It is a criminal organization. Read full review ›
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