Express Scripts Complaints

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Recent Express Scripts Complaints 1 - 15 of 221

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 by vote with your dollar - from 19 days ago

I called to check on my prescription by number. The automated system said it had shipped 3/16/15. I hadn't received it yet, so I spoke to Read full review ›
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 by losing money - from 20 days ago

I have called seven times to get a statement from 2014. The name of the drugs was not on it. I am late sending my statement to CSEA and will Read full review ›
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 by serrendipity - from 28 days ago

operators were totally confused, poorly trained and incapable of handling Read full review ›
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 by annonymous - from 1 mo ago

I have a Lisinopril prescription to refill. first they rejected it because it would cost $200 and they said I didn't have that amount in my Read full review ›
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 by Anonymous - from 2 mos ago

wait time 7min then dropped Read full review ›
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 by Lois - from 2 mos ago

asked for the amount we have paid for our prescriptions for the year, for are tax perposes, was told I could get my amoubt sent to me and th Read full review ›
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 by Tricia - from 2 mos ago

If you're on the mis-named Worry Free refill program, they send refills out every 60 days which unneeded surpluses. I received an order with Read full review ›
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 by Mavis - from 2 mos ago

need prescription authorization renewed. No one at Express Scripts understands this simple request, they keep transferring me to Marsh& McL Read full review ›
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 by Valerie - from 2 mos ago

Having answered the questions (dob, name) I was told I would be connected to a representative. After a few rings the phone went dead. Read full review ›
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 by BigNate - from 3 mos ago

Express Scripts does not invoice in a timely manner and then refuses to ship refills on time. I have tried repeatedly to correct this situ Read full review ›
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 by Anonymous - from 3 mos ago

They do not invoice in a timely manner and then they refuse to ship refills. Medco was bad, now that Express Scripts has bought Medco it is Read full review ›
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 by Anonymous - from 3 mos ago

Mu order has a problem 100% of the time. The reason I waited 20 minutes to get a representative is because once you call they cut you off a Read full review ›
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 by J. Daniels - from 3 mos ago

Express Scripts is absolutely terrible. They have screwed up my medication order COUNTLESS times. By "screwed up" I mean mix up my order wit Read full review ›
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 by Richard J - from 3 mos ago

I have had to call them twice to fix their screw up. I need the drugs tomorrow, they say it won't be until 12/31. They have failed in every Read full review ›
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 by Bryan - from 4 mos ago

Beyond the fairly terrible customer service delivered by express-scripts ( over shipping, policy to not ship more than 3 months supply witho Read full review ›
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