Fandango Complaints

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Recent Fandango Complaints 1 - 15 of 77

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 by amber - from 28 days ago

IF I COULD GIVE THIS 0 STARS I WOULD!! Fandango has the worst customer service! I order tickets and never got the confirmation email. They o Read full review ›
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 by Anonymous - from 1 mo ago

So frustrating to deal with. If possible, never buy through Fandango. They need to revamp their customer service policy. They're great when Read full review ›
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 by UPSET NEVER RETURNING CU... - from 2 mos ago

System charged me twice for same transaction and fandango wouldn't refund money ... stole $70 from me. DON'T USE THIS APP Read full review ›
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 by Brandon - from 3 mos ago

These jerks charged me 3 times for 2 tickets and it was like pulling teeth to get my money back. They said they have a "no refund policy" I Read full review ›
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 by Anonymous - from 3 mos ago

Don't buy gift certificates from them. I got one and it didn't work. Customer Service says they are fixing it but it's been 9 days. Still no Read full review ›
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 by Laura - from 3 mos ago

I will not be using Fandango again!I made the mistake of purchasing for the wrong day. They said they would reimburse me if I purchased two Read full review ›
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 by Anonymous - from 4 mos ago

live chat on Sunday cause gift card didn't work. Email front, back of card along with the receipt. Told me they had to escalate it to promot Read full review ›
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 by Anonymous - from 4 mos ago

They suck. Do not call!!!!! Read full review ›
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 by smokinss - from 5 mos ago

Fandango took my money via credit card for their "convenience fee" thinking that I would get tickets emailed to me so I could use my phone o Read full review ›
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 by Anonymous - from 6 mos ago

Worst freakin customer service I have ever received. Couldn't get the information that I needed to finish my transaction and they didn't car Read full review ›
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 by Anonymous - from 6 mos ago

I haven'y talked to anyone yet. Just listened to a recording. Read full review ›
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 by FanNogo - from 6 mos ago

Terrible service. Each support agent will tell you different things. Purchased 2 gift cards but never received them. More of a hassle tha Read full review ›
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 by Anonymous - from 7 mos ago

i would have liked to speak to someone in america and they didnt solve my problem. Read full review ›
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 by lame - from 7 mos ago

I received 2 $25 gift cards for christmas as a gift, I went to use them online today to purchase IMAX tickets, and the website told me the c Read full review ›
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 by Anonymous - from 8 mos ago

Never talked to a human. Could not work the live chat. Hit the wrong time at the theater and just wanted to change times 3 minutes after my Read full review ›
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