FreedomPop Complaints

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Recent FreedomPop Complaints 1 - 15 of 121

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 by kr - from 2 days ago

you wait and you wait. an hour is the shortest. they get u to reset your phone and tell u to do the obvious and you are right back to wher Read full review ›
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 by Tb1988 - from 4 days ago

No answer. Just on hold. Still on hold right now. I ordered 2 1/2 weeks ago and still haven't received my stuff. This is rediculous. Read full review ›
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 by jako - from 7 days ago

Malaysian lady gave contradictory answers to my questions and switched me to another line that didn't answer. Can you get voice mail on yo Read full review ›
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 by mbm - from 8 days ago

Phone was shipped DOA. Still haven't been able to get in touch with anyone as of yet. Waited 22 min. for tech support but no answer. Read full review ›
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 by WANDAinGA - from 9 days ago

Freedom Pop's Filipino customer service agents are rude, unhelpful, fantastic script readers and refuse to give the LA address for complaint Read full review ›
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 by kittysa - from 12 days ago

In the last 4 days I have spent 6 hours on hold and still haven't made the first step to getting a replacement phone since the one I receive Read full review ›
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 by Anonyomos - from 12 days ago

cant understand what they are saying and they hungup on me Read full review ›
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 by Anonymous - from 14 days ago

you need people who speak english clearly Read full review ›
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 by jrk - from 15 days ago

CAnnot get a live person select your topic and it won't go to it, continuous loop Read full review ›
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 by John - from 16 days ago

Cannot get a live person. Cannot get a sim card from Sprint for my Samsung Galaxy S4. No response to emails. Horrible service all the way Read full review ›
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 by Anonymous - from 16 days ago

Call was drops at 60 mins. lol I guess that helps with hold times. Read full review ›
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 by CTS - from 16 days ago

Lousy service. Emails go nowhere. Calls take hours then drop. Twitter got a response basically consisted of 'Hi' then no contact back (at 4 Read full review ›
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 by Voiced - from 17 days ago

It isn't about the wait nor about how nice rep is--it's fact service has caused me unending stress every day. What good is phone when I can Read full review ›
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 by es0602 - from 18 days ago

Very poor service. Impossible to get in touch with them. Read full review ›
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 by Anonymous - from 21 days ago

I could never get ahold of technical support. Finally ended up cancelling. What's the use of a free phone when it doesn't work? Read full review ›
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