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Recent FreedomPop Complaints 1 - 15 of 121

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 by Anonymous - from 4 days ago

Worst customer service ever Read full review ›
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 by Anonymous - from 4 days ago

Never got through, just waiting on hold on all numbers and all extensions. Read full review ›
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 by anonymous - from 6 days ago

I waited 43 minutes and finally hung up. Account was suspended due to credit card expiration. They could have contacted me by email, don't Read full review ›
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 by Edword - from 7 days ago

waited an hour exactly and then forced me to leave a VM for a call back within 24-48hrs. Read full review ›
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 by Anonymus - from 9 days ago

Had to wait for 32 mins still no one came on the phone, and phone got disconnected on its own.! oh!! Read full review ›
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 by kr - from 12 days ago

you wait and you wait. an hour is the shortest. they get u to reset your phone and tell u to do the obvious and you are right back to wher Read full review ›
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 by Tb1988 - from 13 days ago

No answer. Just on hold. Still on hold right now. I ordered 2 1/2 weeks ago and still haven't received my stuff. This is rediculous. Read full review ›
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 by jako - from 17 days ago

Malaysian lady gave contradictory answers to my questions and switched me to another line that didn't answer. Can you get voice mail on yo Read full review ›
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 by mbm - from 18 days ago

Phone was shipped DOA. Still haven't been able to get in touch with anyone as of yet. Waited 22 min. for tech support but no answer. Read full review ›
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 by WANDAinGA - from 19 days ago

Freedom Pop's Filipino customer service agents are rude, unhelpful, fantastic script readers and refuse to give the LA address for complaint Read full review ›
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 by kittysa - from 21 days ago

In the last 4 days I have spent 6 hours on hold and still haven't made the first step to getting a replacement phone since the one I receive Read full review ›
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 by Anonyomos - from 22 days ago

cant understand what they are saying and they hungup on me Read full review ›
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 by Anonymous - from 24 days ago

you need people who speak english clearly Read full review ›
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 by jrk - from 25 days ago

CAnnot get a live person select your topic and it won't go to it, continuous loop Read full review ›
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 by John - from 26 days ago

Cannot get a live person. Cannot get a sim card from Sprint for my Samsung Galaxy S4. No response to emails. Horrible service all the way Read full review ›
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