Gateway Computers Complaints

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Recent Gateway Computers Complaints 1 - 15 of 23

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 by Frustrated Gateway Owner - from 11 mos ago

If you don't have a current serial number for a Gateway product, they make it impossible to talk to a live person. What terrible customer s Read full review ›
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 by Gateway to hell - from 11 mos ago

Gateway computers are truly terrible products. I've owned a laptop from them for only 6 months, I now can not use it. Tech support told me t Read full review ›
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 by harryj - from 1 yr ago

Our 5000 series laptop has operated dreadfully slow since day one 4 years ago. No amount of support, adding RAM, etc., has had any effect. T Read full review ›
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 by Anonymous - from 1 yr ago

couldn't get past computer prompts to ever get to customer service Read full review ›
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 by Anonymous - from 1 yr ago

never got out of computer prompts to get to customer service Read full review ›
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 by Anonymous - from 1 yr ago

Terrible service. I only needed details of a warranty (3 yr premium), which should be on their website but isn't, but they will not even giv Read full review ›
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 by johnf2 - from 1 yr ago

Couldn't understand because of accent. Loud noise in background made hearing even worse. Promised resolution in 5-10 Days. They must have Read full review ›
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 by Youll_never_guess - from 1 yr ago

I was never connected to a person. The recording demanded all kinds of information, and then hung up on me. I tried reptedly to find an othe Read full review ›
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 by rknowles76 - from 2 yrs ago

Could not get a person to talk to gateway products are good but the service is real bad. Read full review ›
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 by Anonymous - from 2 yrs ago

I will never buy a Gateway again! The service is horriable! you can not even speak to an agent if you need help that is a load of crap! Read full review ›
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 by dovesk - from 2 yrs ago

Without your SSIN number you can not speak to an agent. I found that really hard to do when my computer had the blue screen and just wanted Read full review ›
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 by Anonymous - from 2 yrs ago

Without a serial number you cannot speak with an agent. Read full review ›
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 by consumer report - from 2 yrs ago

No help @ all. Refers you to tech support for charges to your bank account Read full review ›
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 by hc - from 2 yrs ago

They speak English; They read English; They do not "understand" English. Totally incompetent - I have a netbook - they send instructions th Read full review ›
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 by Anonymous - from 2 yrs ago

Would not answer a simple question or put me in touch with someone who could answer. I will never buy another Gateway product. Read full review ›
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