HSBC (US) Complaints

HomeFind ComplaintsHSBC (US) Complaints

Recent HSBC (US) Complaints 1 - 15 of 16

Write your own review... 

 by nanawusuaa - from 2 mos ago

customer service is very poor no people skills representatives never know the right department to transfer customers so far thry are the wor Read full review ›
Write your own review... 

 by lauryn - from 3 mos ago

Recording with no option to speak to a representative. Dialing 0 did nothing. Read full review ›
Write your own review... 

 by julie - from 9 mos ago

only able to deal with mastercard accounts. not banking. Read full review ›
Write your own review... 

 by AUstinDave - from 9 mos ago

It disconnected the call after entering an account number Read full review ›
Write your own review... 

 by Anonymous - from 9 mos ago

how difficult is it to get the exchange rate from USD to GBP. very by HSBC standards. she quoted me 18,000 transfer would be 13,000 USD??, t Read full review ›
Write your own review... 

 by Get off my credit report - from 11 mos ago

The woman didn't understand what a Credit Report was and kept insisting I be more specific. Her manager was even less helpful Read full review ›
Write your own review... 

 by MiamiFla - from 1 yr ago

The call answerer, with Indian accent, told me they do not give out phone numbers for particular bank branches. Bizarre. Read full review ›
Write your own review... 

 by disturbed customer - from 1 yr ago

It appears HSBC has disconnected this number. I tried calling twice and was disconnected before any answer both times Read full review ›
Write your own review... 

 by kristin - from 1 yr ago

It took me over a half-hour to actually to be able to speak to a real, live human being after calling many different numbers. Just the last Read full review ›
Write your own review... 

 by Richard - from 2 yrs ago

No reps can really speak English. All of them are based in India (I guess from their accent). Every words they speak are ending with my name Read full review ›
Write your own review... 

 by hsbcex - from 2 yrs ago

Got disconnected while representative was looking up information. Read full review ›
Write your own review... 

 by Anonymous - from 2 yrs ago

5 min. wait for person who directed my call, who was very efficient and effective. Then put on hold for person to service my request which Read full review ›
Write your own review... 

 by ex hsbc - from 2 yrs ago

used to be excellent now offshore and worthless no local branch either, only publish 800 # Read full review ›
Write your own review... 

 by dwieder - from 2 yrs ago

Disconnected once. Called again. Transferred three times Read full review ›
Write your own review... 

 by Anonymous - from 2 yrs ago

As is typical in the customer service business, the reps are poorly trained. Read full review ›
« Newest ‹ Prev Page 1 2 3 4 Next 15 › Oldest »

Beyond complaining about HSBC (US)

This is the most frequently searched information by HSBC (US) customers after reading or writing complaints
Share with friends
Improve support for you and others - How
Follow us
Get Mobile