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Recent Hertz Complaints 1 - 15 of 49

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 by Meh - from 1 mo ago

The people on the weekend are about as helpful as robots. Read full review ›
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 by meh - from 1 mo ago

No way to speak to someone in the US on the weekend. They say they'll transfer you but they just disconnect you. It happened twice in a ro Read full review ›
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 by ljavor - from 1 mo ago

We waitied for 45 min to return our car! and 20 min for a bus driver to take us to airport! Agent were extremely rude. Read full review ›
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 by Anna - from 1 mo ago

They can't resolve anything for you. All they said was that they couldn't do anything since the car was picked up & return Read full review ›
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 by Devo - from 3 mos ago

Wanted to use gold points for 4 day weekend. Bought extra points to round it up to 6000. ( that used to get a free week now only 4 days ). R Read full review ›
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 by Anonymous - from 3 mos ago

Just refused to answer any questions. Kept telling me to call a different number. Would not even respond to my questions or concerns. Read full review ›
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 by Anonymous - from 3 mos ago

Terrible chat person. Wouldn't answer anything -- just kept repeating the other person I needed to call. Would not even respond to my ques Read full review ›
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 by rmorehead - from 3 mos ago

Had to explain my situation to 8 different people. Was placed on eternal hold until I gave up. Still don't have it resolved Read full review ›
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 by Anonymous - from 4 mos ago

Received no help from agent Requested to elevate the issue, placed in another 15 min queue, then transferred to an endless ring. No answer, Read full review ›
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 by Anonymous - from 4 mos ago

DO not rent from any of the Penske Hertz locations they over-charge and steal from loyal customers Read full review ›
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 by Anonymous - from 4 mos ago

Very poor response and they transferred me constantly to wrong department. I rented a car in Gainesville FL and during the booking I clearly Read full review ›
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 by zero - from 4 mos ago

They are not there 24 hours ! Got office is closed recording. No help!!!! Read full review ›
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 by Anonymous - from 5 mos ago

The agent told me she e-mailed my receipt to me which never happened. Read full review ›
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 by robin6319 - from 5 mos ago

I have been looked over lied to and in general treated VERY POORLY !! I need some sort of resolution ! this problem is a month old, Hertz a Read full review ›
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 by magaloff - from 5 mos ago

The individual in question was unable to provide any assistance there than providing me an e-mail address in Ireland after having acknowledg Read full review ›
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