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Recent Hertz Complaints 1 - 15 of 55

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 by TR - from 11 days ago

DISCONNECTED AS SOON AS IT RUNG THROUGH Read full review ›
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 by chrischreme - from 1 mo ago

Very angry that I was calling. Acted upset whenever I tried to ask a question--it was never my turn to talk. Then turned to the "silent tr Read full review ›
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 by primula - from 1 mo ago

I asked a few questions, end I ended up disconnecting in frustration. It is clearly a robot/machine behind the scene based on the feedback I Read full review ›
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 by KJ - from 1 mo ago

over 1 1/2 hours so far, and 4 operators (most are nasty) trying to get resolution on transferring points from Hertz to United Airlines (did Read full review ›
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 by Tom - from 1 mo ago

they over charged me 111.50 they said id have it in 10 days why wont they credit my card? Read full review ›
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 by Gary - from 3 mos ago

Didn't listen to what I was saying... only saying over and over it was in my contract (as if I am going to read all 8 pages of my contract). Read full review ›
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 by Phil - from 3 mos ago

Seemed angry that I was calling, did not answer my question and kept trying to get me to end the call. Read full review ›
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 by Meh - from 5 mos ago

The people on the weekend are about as helpful as robots. Read full review ›
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 by meh - from 5 mos ago

No way to speak to someone in the US on the weekend. They say they'll transfer you but they just disconnect you. It happened twice in a ro Read full review ›
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 by ljavor - from 6 mos ago

We waitied for 45 min to return our car! and 20 min for a bus driver to take us to airport! Agent were extremely rude. Read full review ›
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 by Anna - from 6 mos ago

They can't resolve anything for you. All they said was that they couldn't do anything since the car was picked up & return Read full review ›
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 by Devo - from 7 mos ago

Wanted to use gold points for 4 day weekend. Bought extra points to round it up to 6000. ( that used to get a free week now only 4 days ). R Read full review ›
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 by Anonymous - from 7 mos ago

Just refused to answer any questions. Kept telling me to call a different number. Would not even respond to my questions or concerns. Read full review ›
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 by Anonymous - from 7 mos ago

Terrible chat person. Wouldn't answer anything -- just kept repeating the other person I needed to call. Would not even respond to my ques Read full review ›
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 by rmorehead - from 7 mos ago

Had to explain my situation to 8 different people. Was placed on eternal hold until I gave up. Still don't have it resolved Read full review ›
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