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Recent Netgear Complaints 1 - 15 of 33

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 by har - from 5 days ago

never resolved problem after one hour on the phone concerning ROKU Read full review ›
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 by jds12 - from 8 days ago

Representive 1416 rude and after refused to transfer me to supervisor - hung up twice. Customer service for Netgear is non existant - simila Read full review ›
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 by anonymous - from 14 days ago

The router is defective. They don't have any more available right now. I am to call back in 24 hours to remind them to send me a replacement Read full review ›
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 by Anonymous - from 18 days ago

Refused to help unless I paid for an extended warenty. Read full review ›
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 by Keiran - from 1 mo ago

As i was waiting for them to pick up i read some of these other reviews talking about how wretchid their service is...as i sat through the Read full review ›
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 by Anonymous - from 1 mo ago

waited 45 minutes,could hardly understand the person,could not solve my problem, then said I had to pay to get it fixed. Netgear is not wort Read full review ›
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 by robbin - from 1 mo ago

Make excuses when can't fix. Clearly a problem with the netgear box ive had less than six months. Only can reach tech support. I want a mana Read full review ›
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 by Kevin - from 2 mos ago

Did not understand my problem, thus could not fix my problem. Read full review ›
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 by michael - from 2 mos ago

unfortunately have called 3 times and cannot understand what the hell they are saying nevertheless getting something installed Read full review ›
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 by Fran - from 2 mos ago

Two different attempts to get help. One call routed to India and took 30 minutes before I had to leave without a resolution. She put me on Read full review ›
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 by asdfghj - from 2 mos ago

Have to pay for support.. awful Read full review ›
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 by Nicholas A - from 3 mos ago

line was busy and hung up on me Read full review ›
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 by BoredInArizona - from 3 mos ago

On this page it says they're 24-7, and that the average wait is 17 minutes. So someone is obviously really lying. Does anything else matte Read full review ›
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 by nasgal - from 3 mos ago

on October 8, 2014 on hold from 11:59am to 1:13 pm....wish to smash router with a sledge hammer Read full review ›
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 by tangod - from 3 mos ago

terrible tech support. reps are in asia and a lot can speak but do not understand English. This definitely makes me want to buy a router fr Read full review ›
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