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Recent Netgear Complaints 1 - 15 of 33

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 by BoredInArizona - from 8 days ago

On this page it says they're 24-7, and that the average wait is 17 minutes. So someone is obviously really lying. Does anything else matte Read full review ›
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 by nasgal - from 12 days ago

on October 8, 2014 on hold from 11:59am to 1:13 pm....wish to smash router with a sledge hammer Read full review ›
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 by tangod - from 14 days ago

terrible tech support. reps are in asia and a lot can speak but do not understand English. This definitely makes me want to buy a router fr Read full review ›
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 by ihatenetgear - from 1 mo ago

Their listed website www.mywifiext.net does not connect. Their help is terrible, their installation guide is worthless. Will dump them an Read full review ›
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 by Anonymous - from 1 mo ago

The person I talked to could not answer my question. He told me someone would call me back but he had not taken my number. You can guess- Read full review ›
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 by manintexas - from 1 mo ago

non English speaking customer anialation representatives. they are so horrible they must not want any customers anymore. Read full review ›
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 by Lizzie - from 1 mo ago

My call was answered right away, but I could barely understand the man on the other line. And since I've had my router for more than 90 days Read full review ›
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 by Rodney Ripp - from 1 mo ago

Net gear header has got his head up his header Read full review ›
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 by Andy - from 2 mos ago

calls dropped 5 times after a wait. Rep did not speak good English. speech was distorted on bad connection. never got problem addressed, muc Read full review ›
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 by Anonymous - from 2 mos ago

It's not just the fact that you can't understand them. It's the way they reason on your issue. I mean they don't. Read full review ›
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 by rlsgman - from 2 mos ago

Never got past 4 for technical support. When operator transfered me, there were two clicks and then a busy signal. Not good. Poor customer r Read full review ›
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 by angry custoemr - from 2 mos ago

their number now comes back as non working, call their business support line and got stuck in an endless loop of press 3 for tech support th Read full review ›
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 by Anonymous - from 3 mos ago

Verizon called first, while I waited for 10 mins. Then I called back and waited for another 11 mins. After I gave information was then told Read full review ›
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 by Crapgear - from 3 mos ago

All I understood was the word "Netgear". There were many awkward moments of silence lasting 30sec minimum. Read full review ›
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 by joe - from 4 mos ago

the agents spoke very poor English. they did not know how to solve the problem. Read full review ›
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