Payflex.com Complaints

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Recent Payflex.com Complaints 1 - 15 of 31

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 by Sherry - from 1 mo ago

Payflex denied a dental claim even though we have no dental coverage. After a long phone call they finally paid it. One week later, they d Read full review ›
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 by Stephanie - from 6 mos ago

I just got off the phone with the customer service dept. where I spoke with manager;Karen who refused to accept my info. I faxed to them in Read full review ›
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 by Belv - from 6 mos ago

Their wait times are horrific. They deny legitimate claims which in turns wastes a lot of time appealing and even more time waiting on hold. Read full review ›
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 by Robert - from 7 mos ago

Is this a Govenment Agency - a branch of the IRS? I don't think they could get much worse if they tried! Read full review ›
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 by chris b - from 8 mos ago

They constantly threaten to freeze you account over every transaction. Will not be using them in the future. Read full review ›
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 by Anonymous - from 10 mos ago

A superv promised to call me back in within a couple of days, 6 days later I call and that superv is unavailable so I speak with someone els Read full review ›
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 by Anonymous - from 11 mos ago

I am only estimating my wait time, because I called more than 2 times and each one timed out at 16 minutes then dumps the call. Even though Read full review ›
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 by Dissatisfied - from 1 yr ago

Terrible company to work with. Customer serivce is indifferent and unresponsive. They failed to make my FSA funds available to me at the s Read full review ›
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 by Papahemingway - from 1 yr ago

Site states 24 -7 and the recording tell me they are closed call back during redular busuness hours. WTF. Read full review ›
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 by amtlow - from 1 yr ago

I have used other FSA accounts before and had no problems but with Payflex there are constant problems!! They are always requesting to have Read full review ›
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 by Anonymous - from 1 yr ago

Followed exact instructions that Christina gave me over the phone to close account went to menu...my resources....Administrative forms....lo Read full review ›
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 by winterplum - from 1 yr ago

This company is incompetent. Their website is useless. You enter the information then they say they are not responsible for the accuracy bec Read full review ›
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 by empty pockets - from 1 yr ago

This company gives you so much run around and is a nightmare to deal with. what a scam. So far I am filing legal complaints with different c Read full review ›
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 by angryuser - from 1 yr ago

the reception does not know anything, and different reception give you different ideas which are all wrong. Read full review ›
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 by jodaw - from 1 yr ago

We've been jerked around endlessly by Payflex. It has become increasingly difficult to get any reimbursement from them. The past few years, Read full review ›
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