Royal Mail (UK) Complaints

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Recent Royal Mail (UK) Complaints 1 - 15 of 17

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 by angry at RM - from 1 mo ago

seems to be a completely automated maze, finally I chose the option to complain (naively thinking that I would actually get to speak to a re Read full review ›
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 by disgruntled customer - from 1 yr ago

I too waited until all the options had finished and then had to wait agin for the second set of options to finish only to have an operator w Read full review ›
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 by unhappy customer - from 1 yr ago

System is designed to make it as difficult as possible to get to speak to a human being. Read full review ›
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 by theoutsider - from 1 yr ago

After 30 minutes of waiting time , I gave up! Wasted time... Read full review ›
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 by TomPT - from 1 yr ago

It's an imposible maze, i couldn't find a person Read full review ›
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 by Anonymous - from 1 yr ago

run out of time waiting for the morons to answer the phone, sooner they privatise it the better. Read full review ›
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 by Hanson Thor - from 1 yr ago

worse than if they had no number Read full review ›
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 by Anonymous - from 1 yr ago

terrible terrible terrible, the 'human' told me to go to the website! Read full review ›
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 by jaitch - from 1 yr ago

pointless calling this customer service Read full review ›
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 by Anonymous - from 1 yr ago

So far, today alone, I've tried three times to get through to ahuman being taht can answer one simple question: where is my mail?! It's bee Read full review ›
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 by deltaromeodelta - from 2 yrs ago

I never got to speak to a human, was on hold for 20 minutes and had more important things to do. I would advise anyone considering calling R Read full review ›
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 by Anonymous - from 2 yrs ago

Very hard to actually get through to a person. They have a really stupid "human" automated system. Read full review ›
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 by Dissatisfied customer - from 2 yrs ago

Useless service - I needed to speak to a real person. My question did not relate to any of the things offered to me on all the numbers give Read full review ›
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 by Anonymous - from 2 yrs ago

Listened to all the "options" (none of which were what I wanted!), and then was promptly cut off. What a waste!! Read full review ›
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 by sandyh - from 2 yrs ago

An abrupt unhelpful and abresive response Read full review ›
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