Shark Vacuum Complaints

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Recent Shark Vacuum Complaints 1 - 15 of 19

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 by Mmw - from 1 day ago

I only needed the plastic part on the bottom of the vacuum cleaner. They won't send that only the entire head and they are charging $26.95 f Read full review ›
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 by Anonymous - from 1 mo ago

They are disgusting. ... first call they totally B.S. Me about replacement parts now they don't make them I have to get a whole new vacuum a Read full review ›
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 by mrmurph1 - from 2 mos ago

Order placed 1 week ago still "processing" due to "security issue" I have a PO Box and a different shipping address. There was no one willin Read full review ›
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 by mrmurph1 - from 2 mos ago

Called because my order made 1 week ago had never shipped. Supposedly security issue because I had a PO Box and my physical address was diff Read full review ›
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 by Anonymous - from 2 mos ago

The wait was long. This is the second hose that has broke. And was assured this almost never happens. And when I asked to speak with manager Read full review ›
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 by Msfatbooty - from 3 mos ago

I called Shark and was told a new unit would be sent only to find a piece that was sent. When I called to ask where the unit is, I was told Read full review ›
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 by Anonymous - from 3 mos ago

I want to talk with someone now! There has been another payment taken out of my bank n it is only suppose to be 4 payments of $ 49.95 i want Read full review ›
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 by maryl26 - from 3 mos ago

She didnt try to help resolce our issue with our warranty and when i aaked to speak to a manager he all of a sudden waa no longer available Read full review ›
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 by Anonymous - from 4 mos ago

I have a clog in the handle because the handle bends too far and all I got was "try a coat hanger". That's always the first attempt --- it d Read full review ›
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 by Julie Barrettsmith Jr - from 6 mos ago

HORRIBLE customer service!!! I really loved the product- but I will NOT EVER BUY AGAIN, due to poor customer service & deceptive charging!! Read full review ›
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 by Julie Barrettsmith Jr - from 6 mos ago

They over charged my credit card w/o notifying me first! They have far too many fees! You can get the vacuum at walmart for $200.00- if y Read full review ›
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 by anon - from 7 mos ago

Website was calculating my sales tax incorrectly. Called CS and got stuck with a 'robot' sales person. Tried online chat, "Megan" was rude a Read full review ›
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 by Anonymous - from 7 mos ago

Couldn't connect me to sales sdept and couldn't provide a numbe by which to reach them. Read full review ›
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 by Anonymous - from 7 mos ago

Had some questions before purchasing - I had a call center and the person had to pull the inf. up which if she was a Shark representative sh Read full review ›
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 by HDQ - from 7 mos ago

This has to be one of if not the worst customer service experience we have ever. Only two things I can conclude: one, there is a culture in Read full review ›
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