Southwest Airlines Complaints
Recent Southwest Airlines Complaints 1 - 15 of 18
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by no thanks - from 9 mos ago
“very hard to even find the number , which is why they hide it from you, there is only one or two reps answering calls!!!” Read full review ›
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by Shivani - from 9 mos ago
“Really slow customer relations office, spent 25 mns and did not even get through after that :(” Read full review ›
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by Anonymous - from 9 mos ago
“Really slow customer relations office, spent 25 mns and did not even get through after that :(” Read full review ›
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by Jape - from 10 mos ago
“A horrible customer service experience. Took 57 minutes to book a ticket that should have been able to be booked online but their software ” Read full review ›
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by gox2go - from 11 mos ago
“Unacceptably rotten service, just like all the American airlines. American companies have gone from the best in the world to just crappy. ” Read full review ›
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by Anonymous - from 11 mos ago
“I don't have time to play their games. Do they have more than 2 representitives answering the phones?” Read full review ›
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by traveler - from 11 mos ago
“four calls...wait time averaged 34 minutes before I gave up....nutty that the airline doesn't want my business...off to jet blue” Read full review ›
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by jefecita - from 11 mos ago
“Had to phone this number at least 40 times to get through. Number was consistently busy busy busy. No one else in any other dept at SWA coul” Read full review ›
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by herefernow - from 1 yr ago
“The new system is focused on earning over all else, including service. They used to have great focus on the customer. Now? Not so much.” Read full review ›
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by swabizman - from 1 yr ago
“WHAT IS GOING ON WITH WHAT USED TO BE THE BEST CUSTOMER SERVICE IN THE INDUSTRY???? I have tried the normally great Southwest Airlines custo” Read full review ›
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by traveler - from 1 yr ago
“the system said it would call us back within 45 minutes. no call back.....” Read full review ›
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by booh - from 1 yr ago
“horrible because i hang up after 40 minutes. I called again and was on hold for 30...because i really need to talk to a customer rep, i cal” Read full review ›
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by Anonymous - from 1 yr ago
“Tried this number 5 times throught the work day and evening. My shortest hold time ran an hour and half. No answer. Phone finally died” Read full review ›
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by none - from 1 yr ago
“I will never fly this airlines again.” Read full review ›
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by frequentflyer - from 1 yr ago
“The response was quick, civil and completely unsatisfactory. My flight's departure had been delayed for over an hour. I asked the gate agent” Read full review ›Beyond complaining about Southwest Airlines
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