Symantec Complaints

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Recent Symantec Complaints 1 - 15 of 23

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 by Dan - from 2 mos ago

startic filled music... gave up after 10 minutes Read full review ›
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 by Allan - from 11 mos ago

Their customer service is in India, and it took them four hours to solve a simple problem. My Norton gadget disappeared and after trying to Read full review ›
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 by SymantecSUKS - from 1 yr ago

THE WORST company I have ever dealt with for support in my 12 years of working in IT. !!!! Even tried to get through to someone in Sales and Read full review ›
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 by symantec-are-crap - from 1 yr ago

Absolutley terrible. Total shower of sh**e. You'd probably get better "expertise" and "support" from a stranger walking down the street. S Read full review ›
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 by ITguy42 - from 1 yr ago

Symantec has the worst tech support of any i have experienced in my 7 years of IT support. They should be embarrassed and ashamed. Read full review ›
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 by Anonymous - from 1 yr ago

I simply would like to get the phone# for the accounting dept. I'm calling from a Large Hospital trying to get information so that your com Read full review ›
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 by Anonymous - from 1 yr ago

Everything is outsourced to handlers who are barely understood! How can anyone trust such people with personal information like credit cards Read full review ›
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 by Anonymous - from 1 yr ago

their respnse time is outrageous and I believe they want us to use their pay service for help Read full review ›
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 by Anonymous - from 1 yr ago

THEY HAVE A BAD RESPONSE TIME AND THAT OUTRAGEOUS. I BELIEVE THEY WANT U TO USE THEIR PAYING SERVICE. Read full review ›
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 by chu_sum_Phat - from 1 yr ago

3 hours to download backup exec 2010 r2. No media available. Would not install. 4 HOURS on hold. I can't believe anybody would buy from the Read full review ›
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 by Richard - from 1 yr ago

your customer support sucks, if you are going to run a company you need to have someone people can talk to or you will not have a company . Read full review ›
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 by imwaiting - from 2 yrs ago

Waited all this time to get an off shore rep that could hardly understand English. Read full review ›
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 by Jenny - from 2 yrs ago

Even not pressing anything didn't help. It just keeps repeating the menu over and over again for 45 minutes. So this doesn't work and if i Read full review ›
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 by mj - from 2 yrs ago

got a virus that Norton 360 should have stopped. Was charged $99.99 to have it removed. Virus never removed and no refund for the $99.99. Ca Read full review ›
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 by mjapple - from 2 yrs ago

Support is scripted and if you ask a question that isn't part of the script then you are out of luck. I was charged $99.99 to remove a viru Read full review ›
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