T-Mobile Complaints

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Recent T-Mobile Complaints 1 - 15 of 88

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 by oregongirl - from 2 days ago

They've changed this. Now you will need to interrupt the first 4 prompts with "agent", and then when the recording asks for the first 4 numb Read full review ›
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 by shamekia - from 3 days ago

cant access my phone it been block Read full review ›
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 by Anonymous - from 28 days ago

Terrible company, seemed like the rep was beat up and had to sale me something if they helped me out Read full review ›
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 by m - from 29 days ago

Customer Service for T-Mobile is awful. I've called 3x and received 3 different answers. I am chaning my mother in law to ATT&T Read full review ›
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 by Anonymous - from 1 mo ago

First, I had to lie and say I wanted a new phone. Then, I was transferred several times, told to try something with the phone, and call back Read full review ›
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 by Anonymous - from 1 mo ago

I need to talk to a human. I have no service on my phone and this really sucks. I am sorry I switch to your company Read full review ›
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 by Anonymous - from 1 mo ago

2 hours 7 on one call, only to tell me to go back to th store Read full review ›
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 by Anonymous - from 2 mos ago

Attack of the robots.. done with the ROBTS Read full review ›
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 by M - from 2 mos ago

saying "I don't have one" then pressing 1 didn't work for me. I finally got an agent but then when he transferred me, I was back in voice p Read full review ›
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 by Anonymous - from 3 mos ago

They used to have great customer service. Now its obvious they don't want to talk to their customers. Called 7 times to get an issue resol Read full review ›
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 by Anonymous - from 3 mos ago

No interest in actually providing service. If you request to escalate your issue, you would be told that the next level supervisor/manager Read full review ›
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 by Anonymous - from 3 mos ago

Wait time is horrible. Quality of connection is horrible. Response of reps is horrible. Attitude of reps is horrible. Dropped calls bein Read full review ›
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 by Cap't. Bob - from 3 mos ago

A new phone disappears while in the possession of UPS, my credit card gets billed anyway, I get cut off 4-5 times by their electronic voice Read full review ›
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 by Irate - from 3 mos ago

While call back does get a service (sic) representative, I was bounced from agent to agent, most with accents so thick and connections so ba Read full review ›
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 by Irate - from 3 mos ago

Customer care? Customer contempt is more like it. My wish for the CEO et al is for them to spend all eternity in hell trying to contact thei Read full review ›
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